My wife and I noticed that when we got the "Wishing Well" bonus feature, the bonus was immediately added to our account without us selecting a well.
I complained to PP and they said:
Now according to the paytable information is correct when it saysTo answer your query, yes the bonus is added instantly upon entering the bonus round. Reason being is that the game results are decided as soon as you click the Spin button, therefore the game already knows what the outcome is going to be before the flash plays out the game.
It's a bug in the software that the bonus adds instantly, it should only add after the bonus round ends. The software providers are working to fix this in the next release.
However it fails to mention that no matter which well you pick, the value behind it has been predetermined. I argued that it was misleading to have three wells and display the values of the other wells thereby giving the player the impression that they could have won more e.g. "if I had picked the one in the middle I would have won £100 and not £10".You must select a wishing well by clicking on it.
The player will be awarded the value indicated on the selected well multiplied by their total stake.
They told me I could complain to the AGCC but I couldn't be bothered to.