Thank you very much for your helpful comments. It is such a difficult thing to get users of gambling websites to take part in my survey; and i dont want to skew the data by only having problem gamblers or ex-gamblers to take part - I really do want to know what social gamblers think could be effective harm minimisation measures. But thank you for the comments - which I found very motivating. Have a great weekend.
I think the users of this forum would be much better placed to "investigate effective responsible gamlbing features" because we have so much more experiance of the different features sites have. The "casual gambler" it has been suggested should be asked probably only has a Ladbrokes account, thats the only one they have, so they cannot compare which features exist and are good/bad. We have dozens of accounts, sometimes hundreds, so can provide a knowledgable view of what features work from experiance.
Skybet are pretty scummy for having a "boss look busy" feature in the top right of the homepage, im sure its probably a joke but its not a very clever one suggesting its a good idea to be gambling at work, a sure sign you have a problem.
Ladbrokes (and any Microgaming Casino) are scummy for when you run out of credits it links you directly to the deposit screen so you can put in more. Thats not right, it should log you out would be a better idea, or at least do nothing, there is no need to take you to the deposit page (or get a box asking to take you there it might be now).
If i wanted to reduce problem gambling at either of those two sites thats what i would do straight away as just two examples. Other ways are to set it so you do not get paid winnings for at least a month. I get annoyed and will not play at some sites because it takes so long to get the money back, its the instant buzz/hit/need to win the money now feeling that makes Joe Gambler do it often. If they knew they could stick £100 on England to win tonight but they are not getting that £100 OR the winnings back until May, it doesnt have the same appeal. That would make people only bet with a "bankroll" they dont need really and its just numbers, and its gambling with money people need thats the problem. So if not getting the £100 until May is a problem you shouldnt have gambled it at all then, it might have lost and you NEVER get it.
Rambled a bit there, basically slow paying people is a way to cut down problem gambling, restricting deposits the user can get round easily, restricting payouts is 100% in the bookmakers control but isnt a feature they use. If someone goes to them saying I have a problem please restrict my deposits they should say "OK, but we are also not paying you for 4 weeks after you try to withdraw", thats a bigger deterent i think.
Have a plan and stick to it
Thank you very much for that Andy - hope you took the survey and said the same thing !! Thanks again.
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