Inspired by Bella's post on the Ladbrokes casino thread just now
(which is good advice) but I took it a bit too far one time:
Originally Posted by bella
I once VIDEOED a bet at Expekt because it was partially accepted and it was a couple of minutes before the event started. Although any bet not accepted before the off was supposed to be refused and returned to the balance, a couple of minutes into the game, it still hadn't happened. I thought "crap, they could wait til they know the bet is winning or losing and cancel or accept accordingly in their favour. Let me bring a reputable witness such as a doctor or lawyer into my bedroom to watch what happens and then they can always sign to say I was cheated." I searched under my bed and couldn't find anyone reputable; the ones under there were actually quite disreputable, bless them.
So I decided to get two browsers on screen, one with the Expekt site on and one with the world clock website on! I chose London time and filmed the screen, expertly panning to show the time and then clicking to reveal the pending bets on Expekt which showed the stake waiting for approval by the trader.
Anyway, five minutes later when the bet hadn't gone one way or the other, they emailed saying the rest of my bet had been returned to my balance. I did feel like a saddo right afterwards I have to admit. Stop laughing already. Stop it!
That is some quick thinking and also an amazing story. From now on I will never log in to expekt.com without a cam or a mobile phone close to me.
I read this thread yesterday and thought how amusing but nothing like that has ever happened to me ..... then....
I had a problem with an account - I couldn't log in at all. A pop up told me for security purposes had to call or email their customer services.
Fine - I did this and was asked to send answers to three security questions, including which was my first school. Now I know for a fact that no one has asked me to supply this information before so am somewhat mystified about this....perhaps they intend to do some serious research on me - look me up on friends reunited???
In response to my reply I'm told I need to email over copies of ID. I reply that I did this about 2 weeks ago.
They then say 'we found it, it went to the wrong inbox' . Well I'd just hit reply so that wasn't my fault.
I still can't log on, as my password isn't working. So I email again and again am asked to to provide answers to security questions (these are already answered further back in the email conversation).
I humour them and send the info and finally get my account activated again.
To make this an even more fabulous experience, the whole way through I'm referred to as 'sir' when I am in fact a woman. I point this out and then instead they call me Lorna....which isn't my name.
What a commotion! I laughed about the Friends Reunited thing... that's how it feels sometimes isn't it? All I can advise is that you do as I do and when you get asked for your first school, you answer School of Rock (so along as you entered that) because it just makes everyone feel that little bit better for a few moments while they visualise Jack Black and the kids on stage, doing their thing. Then the lovely moment ends as you're put through to a manager asking "you think giving comedy security answers is funny pal?" "Well, you're the one saying they're comedy. And actually my mother's maiden name is R2D2... PAL" Actually in case anyone thinks of doing this let me just say it's too much of a hassle cos Alderney Gambling Commission wear their pants quite high too.
Where were you born = A Hospital
I think everyone I have been asked that did see the funny side.
Not been asked this by any Casinos but along those lines on forms which ask "In case of Emergency please contact" I advise them I would like them to call "An ambulence". That ones even on the back of my Passport.
Have a plan and stick to it
today our wheelie bins were emptied, a green one for recyclable stuff and a black one for normal general household waste....
this evening we now only have 1 bin! the black one?? looking around the street there doesnt appear to be a "spare" green bin..... WTF???
LOL - this happened to us, too. But there was a twist.
My husband is disabled, so we have a written agreement with the council that they collect the bin from our garden and return it there. (They never used to do this - we had to ring them every week). This prompted the following phone convo
Him: Our brown bin has gone missing.
Them: If you have lost the bin, you have to pay £20 for a replacement.
Him: Let me explain. You are supposed to collect the bin from our garden every week...
Them: If you have lost the bin, you have to pay £20 for a replacement.
Him: I have a written agreement with the council that they collect the bin from my garden every week and return it after emptying. How can I have lost the bin from my garden when I can't move it, and your employees take it away to empty it?
(The next stage in the process was the appearance on our front doorstep of the local councillor and MP, with a rather embarrassed looking council official....)
This is what happened to me yesterday.
I had opted-in for BF's racing multiple offer where they refund your first 10£ bet.
Had my bet on last week and was unlucky and didn't win. Couple of day's went by and I didn't see the refund. Checked the T&C's again and it said 48h. So time to mail them greedy sods:
me: was wondering how come i've not been refunded this offer
bf smart person1: you had all loosing bets, see the t&c:
link to the football multiple offer
me: those are t&c's for football multiple offer. Here is the correct t&c's
bf smart person2: we can not see any multiple bets placed in your account
me: can you please investigate this entry in my log:
money transferred to multiples: multiple id xxxxxxxx
bf smart person3: that is your multiple bet for horses y and z for day x
me: thank you for confirming that.
where's my money:
[ame="http://www.youtube.com/watch?v=h7gCd-C-Tys"]YouTube- Family Guy Where's My Money Part 1[/ame]
bf: money has been paid to you now, apologies for bla bla...
Only the 4th person was able to solve it. Win!
I recently had a strange experience with Jaxx. Their casino bonus says "UK only", so I emailed them to see if I could have it.
They replied and said "No". However I could have a sportsbook bonus of 25% up to 50. I did the SUB ages ago, so was this just from the heart ?
Anyway, the email was not clear the bonus was sportsbook, so I presumed casino.
Deposited, and bonus pending is 100. I thought yippee ... here is a stuff up on their part. Play Play Play, lots up, should have quit, lost a lot, finally cleared bonus of 100 to make balance now 208 after initial deposit of 200.
So I think, I gotta get out before I lose money here. But their methods of withdrawal are not flash for us Aussies. So I fire off an email basically asking for a MB withdrawal, since I deposited that way.
They reply back, they can't possibly do that, but they can see that I have deposited 208, so are now crediting my bonus of 100 !!!
And in this correspondence, cop this for an example ... and i quote :
When winnings are made using a JAXX bonus as stake, the bonus amount of the winnings will be withheld from any payout.
For example: Player receives a bonus of 50 EUR and places a sportsbet which wins 100 EUR. The payout on this bet will be 75 EUR. The bonus of 50 EUR will be shown as redeemed.
Anyway, at this point, I decide, better not hassle Support any more, and try to get this out any way I can. Took me 2 days, but I finally lost it all sportsbetting across to Betfair.
A crazy experience indeed ... full range of emotions
1 Ooooh a better bonus - yippee
2 Dammit, I shoulda quit while in front
3 I feel so unsatisfied ... I made a lousy 8
4 Your giving me what ?
5 How can i get this out of this account
6 Thank god thats over
Cheers, Makybe !
Everything ends badly, otherwise it wouldn't end.
WTF 26 (I think)
Was on live chat at bet911 asking for my 6pack freebie
Bet911: "certanly sir I would like to confirm your account number as BT*****.
Me: Er no
Bet911: what about BT****
Me: Er no again, would you like my account number?
Bet911: Yes please.
Bet911: Sorry we got you mixed up with somebody else, we have now deposited your freeplay into your account number BT****.
Me: Er no that is still not my account number, I have just given it to you.
Bet911: Oh, sorry about that your freeplay is now in your account.
Me: Thanks for your help.
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