Bookmaker website issue
08.12.2011 07:21 PM (source: SBR Newswires)
UPDATE: Bookmaker is back online.
Bookmaker (SBR rating A+) users report problems accessing the sportsbook's homepage. SBR will update this report.
VIP Sports players await their final payment
08.13.2011 02:43 PM (source: SBR Newswires)
Twelve VIP Sports (SBR rating B-) players report being owed a total of $8,432. The players did not initiate a withdrawal prior to the VIP deadline of August 1st, 2011. Sportsbook Review reported on 7/15 that VIP Sports, along with sister sportsbooks Nine.com and BetGameday would be closing their doors. Management has not provided a time-table on when the players who did not request their balances in the allotted time can expect payment. SBR will update this report as more information becomes available.
Rival Gaming leaves US
Major online gaming software network Rival Gaming has begun to pull out of the US market.
The news isn't a huge surprise. Since "Black Friday" in April, and the Unlawful Internet Gambling Enforcement Act (also called UIGEA) in 2006, more and more operators have chosen to avoid the US.
Rival had already cut US players off from its white label gaming sites, and some of its associated online casino rooms had been slumping lately.
Rival-powered online gaming rooms include BetUS Casino, ClubVegasUSA, DaVincis Gold, Golden Cherry Casino and Superior Share Casino.
Thanks for all these updates ElPres.
Re: Wikileaks- In a free society, we are supposed to know the truth. In a society where truth becomes treason, we are in big trouble. - Ron Paul
You're welcome, wobbler. Just giving something back.
Originally Posted by wobbler
Sportsbook.com (ag) cancels $7,030 in player winnings
08.15.2011 06:44 PM (source: SBR Newswires)
A Sportsbook.com (SBR rating D-) player opened an account on August 11th, 2011, depositing $1,000. The player tells Sportsbook Review that within one day he had successfully increased his total balance to $8,030. On August 12th, 2011, the player states that his account was closed and that his winnings were not going to be paid.
The Sportsbook.com (ag) player states that the reason his account was closed was because he had requested exclusion from Sports.com previously—a company that Sportsbook.com acquired—and that regardless of the fact that he was unaware of the acquisition and that his deposit was accepted, his winnings would not be honored. The player reportedly requested the exclusion from Sports.com on March 23rd, 2010. The player then sent an additional request to Sports.com on January 24th, 2011, demanding that his account be deleted.
The player has documented his issue in the SBRforum Sportsbook & Industry section, allowing other users to weigh in with their feedback on the account dispute. SBR is following up on this sportsbook dispute.
ALERT: GtBets.com operating on VIP Sports server, sharing phone number & website skin
08.15.2011 07:31 PM (Source: SBR Newswires)
Gtbets.com (unrated) has surfaced and is targeting slow-pay sportsbook VIP Sports (SBR rating B-) players. VIP Sports announced that it would be closing down on July 15th, and asked players to withdraw their balances prior to August 1st, 2011. Fourteen players report not receiving $9,382. A VIP Sports security team advisor, as well as a customer service represent have told SBR that no additional payments will be made to players that did not know to request their funds by August 1st. SBR has written and attempted to call VIP each day following those statements, last receiving a response Thursday August 12th.
It is not yet known whether Gtbets.com purchased a customer list from VIP Sports, or whether an unofficial rebranding has taken place. Players that have not been paid were given no additional updates from VIP Sports.
SBR is following up on this latest development and will update this report.
Good work ELPresidente, much appreciated.
“Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines, sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” – Mark Twain
Sportsbook.com player speaks out against his winnings theft
08.16.2011 09:15 AM (source: SBR Newswires)
The Sportsbook.com (ag) player from SBR's August 15th report has spoken out about the $7,030 in winnings which were confiscated from him. The player tells Sportsbook Review that he began playing with Sports.com in late 2008, and had racked up more than $10,000+ annually in losses to the company. In January of 2011, the player demanded Sports.com exclude him from the sportsbook due to problem gambling.
On August 11th, 2011, the player deposited $1,000 with Sportsbook.com (ag) and proceeded to win more than $7,000, bringing his account balance up to $8,030 in under 24 hours. The player was then told that due to Sportsbook.com (ag) having acquired Sports.com's players and forcing an official merger months earlier, his winnings would be nullified due to the self-imposed problem gambing ban. The player points out that when he wagered with Sports.com, there was no obvious connection or relationship between the two companies, and that his account signup and deposit were allowed. The player's $1,000 in funds were at risk as the sportsbook accepted all his bets, and only after he increased his balance to $8,030 was his account suspended. The player tells SBR that as of August 16th, 2011, his deposit had not been refunded. SBR dispute analyst "Justin7" has not been provided comment from Sportsbook.com management yet.
VIP Sports says players will be paid
08.16.2011 02:27 PM (source: SBR Newswires)
A former VIP Sports (SBR rating B-) operations manager has contacted SBR today stating that players who did not request payment in the allotted time—the August 1st deadline—would be paid. The manager explained that the two individuals SBR had communicated briefly with were no longer servicing exiting VIP players inquiries and that their mailboxes were not being monitored. The manager stated that he would be contacting players on SBR's list to inform them that they would be paid soon. SBR questioned VIP as to the relationship with GTbets.com (SBR rating C), the newly surfaced sportsbook that shares VIP servers, software and customer support. The manager denied a business overlap from an ownership perspective, but conceded that former employees of VIP Sports are managing the new brand.
Players that did not request payment from VIP sports prior to the August 1st deadline where VIP Sports, Nine.com and BetGameDay announced their closure are advised to write to help @ sportsbookreview.com with their account usernames and balance information.
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