We are writing to inform you that there are some changes being made to your Betmate account.
Betmate as a brand will be closing on March 31st 2011. We want to take this opportunity to thank you for your valued custom and to wish you every success with your betting in the future.
The good news is that there is a sister brand of Betmate already in existence called Betdaq. It’s operated and run by the same company GBE (Global Betting Exchange) who are fully licensed and regulated by the Gambling Commission.
In essence GBE have already been looking after all your betting, deposits and withdrawals on Betmate for the last few years, and just want you to move to better version of the same website.
Betdaq have decided to make this as easy as possible by giving transferring Betmate customers a commission rate of 2.5% for their first 3 months betting.
To make things as easy as possible for our customers we have put in place arrangements where Betmate customers can transfer their balance to a new account at Betdaq – the betting exchange*. This transfer can be done quickly and without having to fill in additional forms by way of a quick phone call to the Betmate customer services team on 0870 1780 010 (UK) or +353 1 673 3377 (INT), or by sending an email requesting a transfer to firstname.lastname@example.org
. Betdaq will then provide you with the login details for your new account and your balance will automatically be transferred.
If you already have a Betdaq account, you can simply transfer the balance of your Betmate account into your existing Betdaq account by calling Betmate customer services on 0870 1780 010 (UK) or +353 1 673 3377 (INT), or by sending an email requesting the transfer to email@example.com
If neither of these are your preferred option we will be happy to refund any balance to you and close your Betmate account.
Finally, let me again thank you for your custom at Betmate and please note that we will be disabling the deposit function from the Betmate site from March 27th 2011.
Please do not reply to this email directly. Should you have any questions please email firstname.lastname@example.org
or you can call our customer service team on the numbers listed above.
The BETMATECustomer Services Team
Betmate - The Global Betting Exchange
Telebet : +353 1 673 3388
Helpdesk : +353 1 673 3377
*To transfer your balance to a new account at Betdaq you will need to accept the Betdaq terms and conditions which can be found here -