A few days ago I deposited £60 at bet24.com using their Instant Internet Bank service (which operates through a service run by Citadel Commerce). It gave me a unique reference number, and then I was instructed to send the money to the bank account details given to me by the Citadel Commerce Instant Transfer page. I set up the transfer online from my bank account to the correct details with the correct reference number, but 3 days later still no funds in my bet24 account. I have contacted both bet24 (who have replied to me) and Citadel Commerce (but they are still to get back to me).
Anyone have any suggestions as to what I should do?