Moneybookers Fraud thread

[bioboybill]

Well the latest news is that MB have definitely reversed the transactions and my proper balance is now in my account. However, the hacker is determined and has changed the e-mail address that is registered to my account now. Strange how i never got any e-mails informing me of changes.

Anyhow, it appears this guy may well have some of my ID details (yeah I've been an idiot I know). I now have to set up a new e-mail address and send different ID to try and get control of the account again.

I have had my PC at work totally wiped and hopefully that will help prevent this happening again.

This raises another question though. Will I be able to withdraw money from bookies to a different e-mail address even if it's the same Moneybookers account? I can see this causing headaches and lots of phone calls.

Unfortunately they won't allow me to install any anti-keylogging software at work, so I will have to get an encrypted USB stick to even send scanned ID.

[bella]

Oh Goodness Bill that's shocking!! Have you reported it to the police as it's theft? Maybe they can try and track the hacker?

I think Munk has some issues once regarding one bookie (mcbookie , I think?) who said he was using a different email address( even though he wasn't) so it may yes..

[munk]

Oh Goodness Bill that's shocking!! Have you reported it to the police as it's theft? Maybe they can try and track the hacker?

I think Munk has some issues once regarding one bookie (mcbookie , I think?) who said he was using a different email address( even though he wasn't) so it may yes..

No that wasn't me! Can't think what you're referring to either sorry!

[Procrastinator]

That is so awful, I really hope the scumbags get what they deserve.

Thank you for putting this up and the advice people have given, currently moving over to Keepass now. Hopefully that will add another layer of protection.

I really hope you guys get your money back.

[CountryLad]

Strange how i never got any e-mails informing me of changes.

You probably already know, but; Either there's a loophole in Moneybooker's notifications system, your email client was compromised (less likely I think), or you need to suspect that there's a problem with that email account (e.g. password), I'm afraid.

Would having access to the email account explain why they knew to send ID to Moneybookers to change the email address? Are there attachments in any of your email folders (esp. if it's an IMAP account?) with your ID, that he could have used?

[craghopper]

What a royal PITA for you, Bill. I really hope it is all sorted out satisfactorily for you soon (and others who are the victims of similar fraud).

Many thanks for sharing your experience with us here. My security has been almost non-existent but I will make it a priority once I return from my holidays to tighten it right up. Thanks also for the excellent tips and advice given by several posters, especially Munk.

On the positive side, after this experience you should be much more protected from such attacks occurring in the future. Every cloud... etc.

[bioboybill]

Well I finally got myself sorted out this afternoon. I consider myself very fortunate to have gotten all my money back. The hacker (polite name for thief) had tried to send my money to several Russian-sounding accounts at about £800-ish at a time, but fortunately I managed to alert Moneybookers in time to get it all back.

I now have my moneybookers registered with a different e-mail address, which is going to cause me problems with bookies (not least Betfair whose rules say you can't change your moneybookers e-mail, so I hope they have another way i can get £1900 off them). Hopefully bookies will help me out (Betshop will be one of those hopefully).

It just goes to show how easily things can go wrong if you're not careful. If the story of what happened to me over the last few days has encouraged others on here to tighten up then at least that's something.

It has certainly scuppered my plans to get VIP status with moneybookers for the time being anyhow. The annoying thing was I only had to deposit my balance into betfair one more time to get there and it was mine.

Time to re-group, get my security tightened up and get things on an even keel before going full-steam ahead again I reckon.

My problems with my work e-mail have highlighted my activities at work, so matched betting during work hours and being on here then is a no-no from now on. Still, I had a good run there and I'm sure late evenings will be the order of the day for US accounts anyway.

Night all.

Bill

[bella]

Thanks for the update bioboybill .. So happy you've got everything back. Very lucky!

[gimmethemoney]

Well done on getting your money back!!!

[gimmethemoney]

Sucks about he moneybookers VIP thing - but small price to pay.