It was a variation on ones at merchant sites. But all passwords have some kind of uniqueness.
However the only merchants I have logged onto in over a month was Coral and Betfair that weekend. Of which the passwords are totally different. So across those 3 accounts 3 totally different passwords.
There was money in the account for the 3 weeks previous while i was out of the country and that did not disappear. Similar figures.
yep, you have PM
there isnt really anything you could have done to stop this, I'm afraid that money in moneybookers is at risk however hard youtry to keep safe.
We tried to investigate them but they were sent to a casino and lost there so they cannot be refunded. We are very sorry for the inconvinience caused
Please be reminded to keep your login details safe and secure. Moneybookers assume every person who identifies him/herself by entering the correct login email and password is the rightful account holder or customer. All transactions where the login email and password has been entered correctly will be regarded as valid
So from that I gleam the following points
1) Your money is as safe with moneybookers as putting it in your matteress and assuming someone will not get into your house.
2) The money went to a bookmakers not a casino
3) As long as a person can log in to your account they have a right to your money.
4) We are sorry for inconvinience caused. It is not inconvinient to me. Inconvinient means that you will get your money back just it might take some time. That is not the case.
5) The money was lost at a casino. Umm. No it was not it was lost from your "Secure" system.
Needless to say I will be contesting this but feel like I will be chipping at a brick wall with my head.
Be very carfuly out there. The only one who gives a carp about your money is you.
Any updates on this?, I must say I would feel much more secure with a token. If its going to be a while then I may as well pay the £15 and buy one for peace of mind
July the 1st, it is not that much better it is just if you have or go onto deposit 2,500 Euros (or £s) to merchants in a month the fee will be refunded to you. That is the basics anyway, it will be via TGT and for people who have requested one that way only and only AFTER July 1st.
If you feel your security is at risk get one now though of course for the peace of mind.
Having thought about what has happened to me I actually suspected there was a traffic intercept that caused my account to be compromised.
Was re-directed to the moneybookers site (Well thats what it looked like).
Do you mean you visited the moneybookers.com legitimate site and then got redirected to a phishing site? That sounds very odd if so. Or do you mean you visited a phishing site first, if so how did that procedure start (ie was it a phishing email or a link on another site etc?). Sorry I know you probably don't want to rehash it all but if it was a phishing email for example then it might be worth talking about it if only to warn others.
1) I went to bookie site
2) I chose to deposit X amount and it redirects to moneybookers
3) During re-direct the connection from bookie to moneybookers is compromised and the phishing front page comes up looking like moneybookers
4) I did not spot this and put in username and password which was right but it threw an error and re-directed to the correct moneybookers site (Easily coded)
5) I cancelled my transaction as I decided I should be depositing by card as this would trigger the bonus offer I was doing
So I did not actually receive a phising e-mail or click any links other than on the bookies official page.
The traffic from bookie to moneybookers was intercepted and the username and password stored in the hackers system who then used it to access my account who know how many times waiting for a sizable balance to hit which happened on the monday night and then took the money.
Like I say though. This is only my suspician as to what has happened as the only site I have had trouble with is moneybookers.
I have had not confirmation and do not expect any confirmation from the companies involved and am having to come to the conclusion that the money is gone.
To be honest the amount of time I waste trying to get this money back I may as well be using to earn the money back
I received a phishing attempt to my secondary MB email (that I only use at casinos and sportsbooks) asking to verify my email coming from security[at]moneybookers but the link redirects to another site.
Starting 30th of June, 2011, Moneybookers is updating the customers personal informations, disabling inactive accounts. Please follow the link below to update your informations with Moneybookers.
Next step: Simply verify your email address to prevent your account going inactive. Your email address is the account number for your Moneybookers account, so it is important you verify it.