Jesus, that's not good news. Hope it works out for you bioboy.
Perhaps a little far fetched, but could it have anything to do with Betfair's current e-wallet problems? (Ie. is there a known/unknown exploitable glitch at the moment).
Originally Posted by bioboybill
Horrible rotten news
Have you checked your PC for spyware/keylogger stuff etc? It's hard to think of any other way someone could get both your MB & your BF passwords?
Hope you get your money back m8.
Really very sorry to hear this, bill. I'm sure we all hope that Moneybookers can sort this out for you.
In the immediate and aside from Moneybookers doing their thing, are there measures that can be taken to secure you further? Just thinking what info they could have accessed whilst in your Moneybookers account; (obviously) email, name and address, your credit/debit card info (but it's blanked apart from the first and final 4 digits if you have one registered), 5 of the 8 digits of a bank account if registered, transaction information, the books where your money might still be in accounts.
I don't know what people think but is it worth going to all the books where you've got balances from Moneybookers deposits and changing your password/s as they may be able to use your transaction history to log in and do damage there if any do share the same password/email combination.
Iwantfries... I've changed my Moneybookers passwords again not that I think there's a likely relationship as this has happened on a number of occasions, not just when Betfair has had issues, but I guess it's a little precaution we can all take... especially making sure passwords don't match others. No saying that's the case here, just a general point.
Really sorry to hear that Bill, Good luck with it .
WantFriesWithThat; it's a 'data warehouse issue' is all they're saying, and sounds likely to be affecting more than just ewallets. Does no harm to check and screenshot your 'account statement' , as one of the BF peeps implied that the fact that my transaction was showing there was good news. I very much doubt if the withdrawals/customer reports problem is a cracking episode, but its obviously a good idea not to have the same password on linked accounts, where the compromise of one affects the other
My moneybookers and Betfair accounts have different passwords. I suspect my work PC may have been hacked (although they say they're 99% confident it wasn't). When I got in this morning it wouldn't recognise my log-in and I had to get them to sort it out.
I do keep all my passwords on a spreadsheet, but I have that password-protected too.
Otherwise I guess it could either be some keylogging software that's been installed, or someone dodgy working at one of the bookies who has just tried your moneybookers in betfair. You probably never find out which.
I guess it's worth checking your paypal account if you have one too. Hope it gets sorted asap... that sucks.
Make sure your e-mail password is also unique. And if you use a gmail account you can go to the bottom of the page and click "Details" and you will be able to see the IP's that have logged in to your account. I try to look at that and the BF My security page at least once a day.
Good luck in getting your money back!
I really wouldn't trust a spreadsheet password, given the potential gains a cracker could attain. You need to use a trusted encryption of some sort (like pgp) if you store them that way, and make sure the spreadsheet doesn't store backup copies, and that it doesn't cache the sheet data (e.g. through the undo history)
Originally Posted by bioboybill
If the computer you are on is clear of loggers/trojans then
check any email accounts used (& oh ?) - see if they've been accessed from other ips etc & if any forwarding has been set up
check books with any balance
check cards / bank accts used for bookies/mbers
change passwords/suspend accounts as needed til everything checks out
good luck & hope it works out
(I think this is 4th or 5th case I've heard of and each time I've lowered the balance I hold, changed passwords until idleness/complacency creep back in - really is worth keeping on top of)
Tags for this Thread