wasnt it after one of these surveys that BF announced that the vast majority of their customers wanted to pay more in fee's, hence they introduced the premium charge?
cant wait to hear what their customers have asked for next.
Also got invited to take part in this. Think I can spare them 10 mins
i took part in this too
do you think its randomly selection for people to take part/?
I think so, as I have been with them for more than 5 years, pretty active account, paid a lot of commission to them and haven't been invited...
Originally Posted by russelljfrench
Got this as well, wouldn’t mind filling in the odd survey but am not sure if I could do the focus groups time wise.
Could anybody who has taken part in a focus group explain what is involved?
E.g. does this mean you need to be there at a certain time to take part?
Is it via online chat with other members of the focus group?
How long did it take?
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