has anybody had any problems getting there free bet.
i joined a couple of weeks ago and lost my first bet to qualify for a free 25 pound bet.2 weeks on and 4 emails latter still no free bet all i get is that your request has been forwarded to the clams department.they say that it should ed been settled within 7 days so not sure whats going on hire.
Assuming this is 188bet; their bonus people can be very pedantic about the rules. Ring their customer services. Be polite and friendly, but persistent. You may have to persist, but CS should sort it out for you that way in my experience.
Also, it's very important to sort out ID with these guys early on. After writing these points I should balance things by pointing out that they are a very good book to have for Asian Handicapping, and that problems with them are rare.
(Thread title now changed to 188Bet in case anyone wonders why CL started his post the way he did heh!)
I had the same problem, sent email, replied within a couple of hours with their apologies and £25 credited to account.
Other than this instance I've had no need to contact CS. As far as I'm concerned 118Bet is an excellent book, good limits and very quick to pay out to moneybookers account.
all good payed out now just took a little while to do this but still a good bookies to do
Glad you got it sorted out. Will close this thread now, please use the correct forums though for posting about bonuses (premium membership required, very worth getting!):
or here (for the asian site/bonus):