betathome bookmakers - beware the bonus terms
I just tried to complete the betathome bonus and deposited £30 to get the £15 bonus.
My £30 wager won, but I wasnt allowed to withdraw any winnings. This is because the bonus AND your initial deposit have a rollover release clause. They wouldn't even cancel my bonus (which was not even staked) to enable me to withdraw my own cash.
So now im having to gamble my winnings in order to receive it. I could match bet it I guess and the losses would probably eat all the bonus away. It seems like they are making it near impossible to win. Very unhappy with this cowboy bookmakers. Beware!
This is something you will need to get used to (this is not the first post where you have moaned about your deposit being locked in), the majority of bookmakers will lock your deposit until the bonus rollover has been met. Not cowboy at all and quite fair if you ask me.
Originally Posted by wessnipes
Top book with very reasonable terms.
Viz top tip: Read the terms of a bonus before you deposit.
Don't hate the player, hate the game!
Bet-at-home are top notch. They, together with Interwetten, are the best Austrian sportsbooks.
Their odds may not get you excited, but they do make regular promos, and I have made a very decent 4 figure amount off them on top of plenty of swag received.
By refusing your withdrawal request after your £30 bet, they are following the terms you agreed to and it is up to you to read them - they are clear in this instance that not only can you not claim the bonus after withdrawing but that you can also not try to cash out before you've completed the stated rollover. So that part isn't a valid complaint nor suggestive of any bad behaviour.
In the case of asking for the cancellation of the bonus (unused) to enable the withdrawal of the deposit + winnings derived from deposit, perhaps that does move into a slightly different area and you often see no terms which suggest users can or can't do what you're trying to do in that instance. In the end it's a pretty cheap lesson (considering the roll remaining) in making sure you read the terms which stands you in better stead when dealing with books who have high 3 figure or 4 figure rollovers and will use the same policy.
May I suggest underlaying so as to make slightly less if you bust out and more if you win your bets. This would avoid the wagering eating away at your bonus.
What you bet on, what stakes, etc etc is obviously up to you and will be different for every person but if it was me doing that I would have bet the full £45 on something, because if it loses you can "bust out" and this takes away the remaining rollover.
Say you have a bet in mind that is at odds of 3s, then bet the £45 on it which will leave you with a balance of £135 which is £105 over your deposit so thats your profit just now. If you can lay that selection say also at 3s, lay it for £35 will lose you £70.
So A = You guessed right, you are a NET +£35 now (£105 - £70) and one more bet to withdraw but a £35 cushion.
Or B = You guessed wrong, you are up about a Fiver (£35 - £30) but it is all in Betfair, no rollover, you can move on and try again. Keep going picking up small profits you will hit eventually.
Thats how I would do it anyway. Think through what you are doing, every state of the World after the event, picture yourself in each, make sure you are smiling in each. I dont think any site will really let you deposit £30, get a bonus, have a bet, then withdraw BEFORE you have completed the entire wagering. That is quite standard Bet-At-Home are a 7* site and can be trusted. You only really need to consider being actually delirately cheated for 6* or below.
Have a plan and stick to it
I guess then I've been spoilt by the big UK bookmakers who have allowed me to withdraw and leave the bonus to ride. If everyone is so happy with Betathome, you must REALLY like the Will Hills, Paddypowers etc of this world!?
I accept I should have read the terms before, but dealing with the big bookies previously put me in a 'agree terms' yeah yeah blah blah blah mindset that everything is standard.
However I do still find it strange that your money is locked, whether this is a common practise or not. I will look out for it in the future.
Thanks for all your comments, especially your solution Andy.
We're all spoilt by the big UK books. Problem is once you've been MB'ing 6+ months you've done them all and the next step is the European / Australian books. Most of these have deposit bonus with WR attached and some are much harder than Bet At Home. Betsafe for example have similar terms but only bets on multiples count towards WR.
Lots of US books have massive bonuses with 10 or even 15 x WR and the funds are often locked in. The total roll on these can be $10,000 + and plenty of people on here (not me) have done them. The key is read the terms so you know what you're getting into before you sign up.
If you're not happy with the terms at Bet At Home, please DON'T attempt Canbet. If you win their you can be stuck in the WR for months.