I don't know the answer to this question. In theory I'm sure it must be possible, but how you would go about it, I don't know.
Originally Posted by nish81
We know who designed the website (it says on the Behance website) and that person must know who owns Neobet. Someone has told me that the Neobet IP address is in Amsterdam. Then there is the possible Parimatch connection. But where would you start with legal action?
Originally Posted by TheWanderer
Gambling Commission - Contact Us
there's an anonymous helpline here to contact them regarding unlicensed (or illegally licensed?) gambling - I'm not sure if using a fake license number would fall under that.
However I don't want to try calling that yet, because shutting them down wont get us our money back..so I'd rather give them every chance to repay us and get SBR/BMR on their case because that seems to yield results sometimes.
encouraging that they replied to an email I sent last night asking about my withdrawal. they said:
We are very sorry for make you wait. Moneybookers told us that they will
solve our problem on Tuesday, so we are expecting to pay you back by the
end of this week. Sorry for the latency.
Has anybody tried contacting moneybookers to comment on Neobets alleged transaction limit problems? Would moneybookers be in a position to comment on this?
Yes, I see your point about not wanting them closed down. I do get annoyed that they are responding to other people's emails and not mine though! I can only think it's because mine is not a MB problem. With my emails I am trying to walk the fine line between being no nonsense and not being threatening but it gets more difficult the longer they fail to reply.
Originally Posted by nish81
What worries me is that if they are a scam operation, then waiting patiently for 'just a few more days' and then another few days, and another few days, is playing into their hands.
Regarding contacting MB - I'm pretty sure that would be a breach of data protection for MB to comment, I think we would have to make it clear we thought there was some kind of fraud going on, but then again you run the risk of having them shut down.
ETA: Makes me laugh that they said MB should solve the problem by Tuesday. Why Tuesday? Why would MB give them that date?! And payments by the end of the week? I thought MB payments only took 2 hours!
I feel bad for people that have money here. My fear relates to something Dookie said on an MSE thread. He commented that Neobet didn't ask for ID when processing withdrawals. If that's the case (never had a withdrawal, myself), maybe they got hit far too hard by scamming gnomers?
Contacting MBers also comes with a risk - that they lock Neobet's account, then they can't pay anyone at all. What you have to ask yourself is whether the possible additional pressure from Mbers on Neobet to payout (if they have money in MBers) is worth that risk.
In terms of suing them, you need a UK-registered business address to do that, and I'm not sure they have, do they? Or UK-based directors to threaten with a personal suit based on their role in the business' trading whilst insolvent. But it's (almost) always pointless suing businesses without money, and just costs you time and money.
[QUOTE=WantFriesWithThat;242399]I feel bad for people that have money here. My fear relates to something Dookie said on an MSE thread. He commented that Neobet didn't ask for ID when processing withdrawals. If that's the case (never had a withdrawal, myself), maybe they got hit far too hard by scamming gnomers?
Maybe but then surely they could have just started asking people for ID? That may have wiped out a lot of their liabilities and ghost accounts.
Another worrying thing is that I started some digging on Parimatch and found that Parimatch have been around a long time so should know all about gnomers etc. One of the threads I found on a forum said that Parimatch only ever allowed very low limits and were very quick to limit people further. It doesn't make sense to me that a bookie like this would then go and set up something like Neobet where they take large bets and don't even ask people for ID. And then there is the issue of them having a licence number on their website that doesn't even belong to them.
Last Answer :
Dear XXXXXX XXXXXXX,
Moneybookers will be handling our problem on tuesday, so we are hoping to
pay your money after tuesday. We are very sorry for this latency.
Guess we'll have to wait...
I'm in the same situation with Neobet, have a balance of a few hundred with them and have been waiting a week (since 20/09/10) for a payout. The money has been taken off my balance, so the withdrawal is in process but as yet no money back to moneybookers.
I left it 3-4 days before chasing up, sent a couple of emails to them and tried to get in touch on live chat but no response to any of those. Now finally I've had an email from them this morning exactly a week after the withdrawal was requested:
So pretty much the same as you guys above, I don't hold too much hope that the money will be paid as early as tomorrow given they've been using this excuse for a while now, is a bit strange they said tomorrow though with it being so close, if they wanted to 'buy time' I would have thought they'd given themselves at least a week.
We are having a limit problem with moneybookers and they have told us that
our problem will be handling on tueday. We are hoping to pay your money
So, will have to see how this plays out. I'll wait until Wednesday and if still nothing by then I'll ask them to pay the money by bank transfer and then if that doesn't happen then I don't know just yet.
i dont have lucky with they, no respondme a my mails and dont found never in the chat,
i have a hope yet by answer of moneybookers what is working in the case, so is true there is a problem.
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