Moved this to the complaints forum so it's publicly visible via search engines.
FYI there's a new facebook entry:
Welcome to Facebook
Guts me you have to click 'Like' before you can leave a comment as well... I'm sure the comment won't last long anyway...
Also noticed Tahminder has changed their forum policy as well so you have to be a registered member before reading it (unless you use the Google cache which isn't ideal). Can only believe Tahminder must be involved in the scam or Neobet are choosing to ensure they payout local/Turkish users properly.
Does anybody have received neobet payment recently ? I have not and i'm totally pissed. it means that I have to say goodbye to my money ? I do not want to have the same situation as was with the betafterbet... by the way my friend received payment from betafterbet after about 5 months..
I'm working on my english day after day..
I am thinking of sending this email to the Turkish authorities. I have already sent it to Neobet to warn them but it did not achieve any results. However, this will not get me or anyone else their money, but it may get the website closed down and the people behind it caught. I have screenshots of Facebook and Tahminder etc, and Neobet also keep sending me reload offers in Turkish so I think I can get my point across to the authorities. I have taken out a couple of paragraphs from this draft with personal details about possible Neobet employees as I think it may breach forum rules. But I will be adding these details into my email to the Turkish authorities.
These are the contacts that I will be sending the email to:
Izmir Police Department - Information Technology Director E-mail: firstname.lastname@example.org
İstihbarat Dairesi Başkanlığı Intelligence Department
Kaçakçılık ve Organize Suçlarla Mücadele Dairesi Başkanlığı Anti-Smuggling and Organized Crime Department
This is the email:
I am writing to inform you of a fraudulent and unlicensed online bookmaker called Neobet (NeoBet // Are You Ready For a New Betting Experience ?) that I have reason to believe is owned and operated by Turkish nationals.
Neobet has stopped paying or communicating with its western European customers but is still promoting its services to Turkish people. I am personally owed almost 1,000 Euros by this company. Many other people are also owed money. At first this company said it was owned by a Ukrainian bookmaker called Parimatch but I now believe this to be untrue for the following reasons:
Neobet heavily promotes its gambling services to Turkish people on Turkish language betting forums such as Tahminder and Facebook and 72% of its internet traffic comes from Turkey:
Neobet.com | Neobet
A Turkish individual made payments on behalf of Neobet to a few of its customers using an ewallet system called Moneybookers. According to this individual's Facebook page he is based in Istanbul.
Another Turkish person called Fatih Baytekin designed the website for Neobet. This individual is also based in Istanbul:
Neobet on the Behance Network
Neobet has refused to provide clear information about its bookmakers licence. It is for this reason that I believe that Neobet is an unlicensed and illegal bookmaker and consequently I believe it is unlikely that the people who own and operate it are paying taxes.
The Internet Service Provider for Neobet is leaseweb.
Leaseweb, Moneybookers and Fatih Baytekin should be able to provide accurate details of who owns and operates Neobet.
The IP address for Neobet is: 126.96.36.199
The contact details of leaseweb are: LeaseWeb offers Dedicated Hosting, Colocation, Enterprise and Cloud Solutions
The contact details for Moneybookers are:
The Moneybookers email addresses that Neobet was using are: email@example.com; firstname.lastname@example.org
I trust you will investigate my concerns and I look forward to hearing from you.
Thanking you in anticipation
That sounds very reasonable TW, very good idea, I might join you in that approach.
I have to admit I've been a bit slack chasing Neobet up, I did mean to send an email but every time I do I can't help feeling it's totally pointless since they're clearly not answering emails or taking any notice anyway and any threat of penalty you can level against them is by and large hollow given that they are apparently unregulated and free to get away with this kind of behaviour in their territory (or they treat their local customers much better so there's no issue as far as they're concerned anyway). Still I will get onto it when my bank transfer request is a month old (so next Tuesday I think), your ideas above regards contacting Turkish/Interpol etc are very useful so thanks.
Some random things:
I notice Tahminder has changed to allowing only registered users to view the forum now (or had done at the start of the week) so you can no longer use the Google translator easily without being registered. Also re Tahminder, I did notice a massive 30% Neobet banner pop up as soon as I hit the site the other day, so it looks like Tahminder are in bed with Neobet.
Another randome thing - I managed to get Livechat to respond to me the other day by using a Turkish sounding name - Baris I used (with a funky 's' it was). Basically I looked on the Facebook page and checked for users who were new to 'like' neobet and used the first turkish sounding name I could see. Of course did no good at all though, as soon as I didn't use any Turkish there was no response... still though does go to show there is probably someone there and they will answer if they think you're Turkish.
Finally I remember noticing when I was researching neobet that their servers are located on the same server farms as various other illicit/illegal websites in Netherlands. This is mentioned above regards Netherlands but there is no mention above of the fact that there are a large number of illicit/illegal sites hosted on the same farms. Unfortunately .nl are renowned historically for allowing any and all types of websites in their data centres without asking too many questions and it can take quite a lot to actually get a site taken down even if they are doing something wrong (one high profile case that comes to mind is Pirate Bay but they have been allowing dodgy sites back as long as I've been using the net in 2000). So unfortunately I would feel that avenue of attack is probably not so useful (although still worth reporting of course).
Originally Posted by munk
They are such cheeky f*****s aren't they?!
I actually Facebooked one of the individuals who was named as having paid people at the beginning through Moneybookers (think the post must have breached forum rules as it was deleted). He got back to me within about 5 minutes and denied working for Neobet, said he just bet there (someone just happened to be editing the Neobet Facebook page at the same time as he was online). But I have noticed since I threatened to go the authorities he has removed Neobet from his 'likes' as has the web designer (the web designer has also removed his contact details). I've got screen shots though thankfully.
I don't know if reporting them will do any good but I will know then that I did everything I could. To be honest I hoped that by writing the email and showing I knew who to send it to that it might scare them into paying me, but it didn't. However, now the email is written I might as well send it.
From what I can see it's illegal to offer gambling services in Turkey or even for a foreign company to offer services to Turkish citizens as everything is supposed to be state owned. Sportingbet got into trouble for it. So hopefully even if the Turkish authorities can't speak much English the Turkish language reloads and screenshots will speak for themselves.
The turkish people may actually be interested if they can get real names and details. I remember that they arrested employees (not directors, managers, just regular employees) of Sportingbet UK a few years ago and it was a whole lot of mess. It will probably not give you your money back, but maybe it will give you some satisfaction if these guys end up getting *** ***** in jail. Not that we would ever know anyway, but still.
Gambling on the internet is illegal in Turkey, many sportsbooks, casinos ban Turkey from their allowed countries (with the US).
They might get scared when you send them this email. Maybe it would be a good to send them a Turkish email as well.
I also have been sending them a lot of emails but since I changed my withdrawal method I got no answers at all.
Gambling in Turkey is illegal. We have a holiday place in Turkey and I always take my laptop even though every gambling website is blocked. Even bingo is not allowed in the bars and the police carry out raids if any bingo is being played. The authorities are extremely strict and so should be interested in your comments. Many people now in Turkey are fluent in English.
I am interested in why you are contacting Izmir police station? We are close to Izmir which is hundreds of miles away from Istanbul.
Haha, well... I found all those contacts through hours of searching and google translating. I think I found an old news story that said the main team in Turkey that dealt with internet crime was in Izmir, however, I may have completely misinterpreted the article that I read. And in the end I guess I thought it can't hurt as long as I send it to the others as well.
Originally Posted by diana11
ETA: just out of curiousity, how do Turkish people use the Neobet website and other gambling websites if they are all supposed to be blocked?
Sent the email to the scammers again last night along with screenshots and actually received a response:
We got your point but we are not SCAM we paid more than 5MEuro to our clients. But we have problems about payment methods that we can pay to our foreign clients. As you know we dont accept deposits from outside. We will start to inform our foreign clients on Monday.
(what the hell!!?? Inform your foreign clients of what? That they'll never see their money?)
Here is the reply I sent:
Thanks for your extremely belated response, unfortunately, you have missed the point completely.
I am no longer interested in your payment problems. You have repeatedly claimed that you will pay people by Western Union or bank transfer instead of Moneybookers, and yet no payments have arrived, and you have refused to communicate with your customers when they have chased these late payments.
You have refused to reveal where your gambling licence is held, and to provide any information that would allow anyone to check the veracity of these claims.
If you don't think that these things indicate that Neobet is a SCAM, as you put it, I'm not sure what you think would.
The only interest I have in your company is receiving my payout or reporting the people who are behind this operation to the authorities. I'm tired of Neobet's excuses and its constant attempts to buy more time. Although I may never receive my money I can still stop other people from losing out.
Maybe now you get the point.
Tags for this Thread