They cancel my withdraw and confiscate my winning due to multiple account issue.
But it is my only account in them,not multiply. I must be multiply account with other guys, maybe same strategy. THB+OP
I even verified my passport and bankstatement in chilicasino before deposit.
How they verify me if I use multiple account? They just don't want to pay to customers knows how to win.
What I can do is tell others be careful about your money.
I think you should be warned also.
We are sorry to inform you that your account has been locked due to suspicious activity. Chilicasino has a very strict policy on multiple accounts.
Following our routine accounts review we realized that you¡¯ve opened multiple accounts in order to abuse of our bonus system. Your account was linked to another account/s through same identifiers.
As per our Terms & Conditions ¡°The User shall not (i) create multiple accounts in general and/or referring those accounts one to another¡±¡* Management reserves the right to forfeit any winnings made and return the deposit of any individual suspected of abusing our casino and/or promotional money rules.
Please note that your original deposit is going to be refunded accordingly whilst your winnings have been confiscated.
Should you require any additional information or assistance, please do not hesitate to contact our Customer Care Team.
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