And of those that have been given VIP this month, sent id (and had it acknowledged) have you had your limits removed?
Can I check if VIPs have any trouble keeping their status.
Do you have to make the deposit requirments each month to merchants to retain your VIP status.
Any thoughts appreciated.
No, this is not an issue for existing VIP's.
Originally Posted by Hawk
It has come up before, and nobody seems to know anyone that it has had VIP status taken away, no matter what they are depositing every month.
Hmm, I'll keep quiet about this until I've discussed it with them further.
Last edited by monkmonkmonk; 27/09/2011 at 09:49.
Last edited by lorrainewade; 26/09/2011 at 16:47.
This Moneybookers-to-Skrill change is big news for anyone who couldn't take advantage of last VIP campaign. As a matter of fact, the new VIP page says that you only need to send 2,000 euros (as opposed to the former 5,000 euros) monthly to merchants in order to become a VIP! Enjoy!
Post Thanks / Like
Did anyone get VIP status before the end of the promo. I did, so applied for a free token and got an email containing this text
"You have successfully completed the application for your Security Token. You can check the status of your order at any time via the 'Security Centre' section of your Moneybookers account. Your token will be sent via FedEx and should arrive at the address below within 2 weeks:"
I did this over a month ago now, but haven't had my token yet
Now I also sent my documents in early, so I would be pre-validated before the end of the promo, and got an emailcontaining this text
"We would like to kindly inform you that you will be able to receive VIP status for your account by participating in our Summer Cashback Promotion. This would happen within 15 days after the end of the Promotion in case you have fulfilled the following conditions:
* have sent 2,000 EUR or more in eligible transactions during the eligibility period;
* have provided us with your verification documents."
Now I know I can email CS, but I was wondering if anyone else applied for their token too and got it? I don't want to chase it and seem too pushy in case I should be waiting until 15 days after the promo ends (i.e. Oct 15) before they'll send my token, although the 1st email suggested I should have got it sooner (in fact if I was a non VIP I could have got this anyway by paying for it, but since I should be getting this for free, this may explain the delay)
Hopefully someone else is in the same boat as me. Cheers
I have been waiting at least a month as well
Beating Bookies since March 2006
Post Thanks / Like
thanked for this post
the security tokens are shipped by Fed Ex from Bristol (the United Kingdom)... you lads hadn't received them probably because a lot of people were promoted to VIP, therefore, there are a lot of requests have to handled.
You should receive two e-mails, one for application and another for shipment. When Tokens were introduced for free to the VIP members, in the last quarter 2010, there was a 2 weeks delay (between application and shipment ). After the initial rush the waiting time became 2 days, i requested more tokens in mid 2011.
I wonder whether you wouldn't rather get the TGT refund if you can afford paying for the Moneybookers token beforehand...
By Andy in forum Player Support / Gaming Site Feedback / General Complaints
Last Post: 27/01/2012, 10:10
Tags for this Thread