Stan James stole my money!!!
I have been a regular StanJames.com user since May 2011 and the following happened:
I have been placing bets on a daily basis since May 2011 and on the 2nd of July 2011 I have been sent an e-mail according to which my account has been closed. I did not notice this e-mail util the 19th of July 2011 because it arrived in my spam folder and continued placing bets. On the 19th of July I noticed that my account has 0 USD balance and I started searching my e-mails and noticed the account closure e-mail.
Stanjames stated that my account was closed on the 2nd July 2011 and that afterwards I was not able to place any bets, but this is totally FALSE! I have even withdrawn money from my stanjames account on the 3rd of July 2011.
I have also contacted the support team and sent them zounds of e-mails. They sent me a statement of my betting history that does not contain my bets placed between 10/06/11 an d 18/07/11 and according to it, all my money was refunded, but this is not true. I have had 2865.3 USD on my stanjames account on the 18th of July 2011, but they are stating that there is not evidence of this.
What do you say, should I report this at the local police department or should I wait until SBR comes with a solution?
Thanks and, beware the "sharks"!!! They have made my life a nightmare!
Firstly - "ZOUNDS" ?!?!? lol, I love how that rolls off the tongue!
Secondly, have you taken any screenshots of your account, or betslips or ANYTHING since the "official" closure on 2nd July? It's something of a slam dunk if you've screen grabbed or printed a betslip from the 9th July. If they close your account, you can't get back into it, or you will be limited to $0 per bet (I speak from bitter experience).
Beyond that, you're in a tricky situation. Check browser history and cache for any evidence of activity beyond 2nd July, see if there's a betslip or receipt in there. Otherwise your only long shot chance of proof I guess would lie with your ISP, if they can conjure up a receipt/"your bet has been taken" page from 2nd July onwards.
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