Why anyone wouldn't obtain a passport is beyond me. Trust me, if you want to use online bookmakers you need a passport.
They also come in handy for inter-continental travel.
Originally Posted by srh1984
There are people who buy sets of ID in order to get many more sign-up bonuses from lots of books. It looks like, for some reason, they suspect your account of being one of those fake identities, or 'gnomes'. It is not usually possible or at least not easy for a gnomer to get more ID documents beyond the set that they bought as a package.
They have asked you for ID until they have identified a document which you do not have, but which you can obtain since you are genuine. Once you get the passport do not be surprised if they then ask you send them a picture of you holding the passport (and something else, such as holding it in a specified way too, perhaps, to reduce the possibility of a gnomer having anticipated the photo), so that they can see that you are the genuine owner.
You see it as a matter of principle, but as munk said, since you have thousands tied up in there, you really have no choice but to play along. Every day that your money is locked up there is another day that it could be in your hands being used to recover the cost of the passport, and you will be likely to meet such a demand again in the future, so its useful to have the document even after this event.
Drivers license and utility bill is what I sent them, and they were perfectly happy with that.
In fact I dont know of anyone that has had any problems with them
Beating Bookies since March 2006
On request, the customer shall undertake to provide a copy of an official photographic identification document (passport, driver's licence, personal ID card) and a copy of the credit cards used by the user before the withdrawal will be processed.
I think the rules are clear. The customer has the choice to provide one of the listed documents to prove his or hers identity. The OP has done that ie. met his part of the contract but Bet-at-home fails to meet their. I would threaten to contact their arbitrator. If that didn't help I would go get the passport and demand the costs from Bet-at-home via their arbitrator after I got the money.
Edit: Think it this way: If the OP had provided them with his passport but Bet-at-home was asking in addition for his driver's license would you still think it was an okay thing to do? The OP could genuinely not have a driver's license and he should not be forced to go on learning to drive a car and pay hundreds for the lessons.
That is actually strange, because as I woke up I had an email waiting from them, that they need passport, but after short e-mail discussion, they did not even bother to reply, but I they sent out the payment (was debited from account, after I logged in).
Well, maybe they'll ask the passport again in the next withdrawal ?
I think I will send them my driver's license, if I ever get one, just to show my honesty and prove "genuity"
So the complaint should be resolved now. Thanks for your replies and opinions.
I disagree that there is a choice, I think it depends on the issuing country of the type of ID and what is recognised as valid ID within BAH's jurisdiction.
Originally Posted by kamoon
I believe that a Passport is recognised form of identification everywhere in the world.
Personal ID card may be recognised within certain countries in the EU, but if I were to travel to the US on a European ID Card, it would not be recognised.
Driving License has the same situation as above but I know in Germany it is not considered a valid form of ID because 1) it does not have an expiration date and 2) there is no obligation to update the photograph, so you could easily have a photo of an 18 year old on a driving licence even though the person is now 60.
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I think we can safely commit this thread to the title of "over reaction."
Minimum get a passport mate, or driving licence if you want to survive trouble-free in this game.
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I would say that a UK driving license is better than a passport.
Originally Posted by horsekeeper
1 It has your picture, same as a passport
2 It has you date of birth, same as a passport
3 it has an expirey date, same as a passport
4 It has to be renewed every 10 years, so the picture and details are always
fairly up to date, same as a passport
5 It has your address, which a passport doesnt.
Beating Bookies since March 2006
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