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Thread: Victor Chandler - closed account

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  1. 17/01/2012 22:56 #1
    jona_20017
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    Victor Chandler - closed account

    Placed a dutch bet with VC and sporting Bet tonight with the bulk of the bet being deposited with VC (£60)
    I have just tried to log in to check the bet and got the prompt "Account closed"
    I got in touch with their live chat and was told that the account had been closed by their traders because they didn't approve of my betting pattern!
    I have probably placed less than half a dozen very small bets in VC over the past 6 months, this was by far the biggest
    so how they establish a pattern God knows.
    It also looks as if they have swallowed my £60 as well
    Extremely annoyed!!!!
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  2. 17/01/2012 22:58 #2
    jona_20017
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    Stand correected - just had an email from VC, they are going to honour this bet but my account is still closed!
    W*nk$rs!!
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  3. 18/01/2012 15:15 #3
    TTWAR
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    Mst be having a cull closed mine after making a 3rd small bet on the horses
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  4. 19/01/2012 21:16 #4
    nowthen
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    Tried to log in yesterday for first time in a while. Got message account closed. Apparently closed yesterday. Wouldn't have known if I hadn't tried to log in!
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  5. 19/01/2012 22:28 #5
    jona_20017
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    Still waiting....

    Now 48 hrs since Victor Chandler closed my account without any prior warning and no explanation, just a rather snotty message to say that the traders decision was final.
    Despite an email promising to honour the bet I had placed I am still waiting for the payment.
    As these are a household name and not a fly by night operation I thought - obviously wrongly - that they were at the top end of the bookmaking reliability and honourability spectrum
    Don't be fooled - they have turned out to be just as shady as any other back street bookie
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  6. 20/01/2012 15:25 #6
    Stevesharpe
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    You'll get your money, I did!

    Usually about 3-4 working days after bet results
    You just need to ask yourself one question, do you feel lucky punk?....... Well do ya?
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  7. 20/01/2012 21:42 #7
    musicbox
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    It sounds like they've just closed your account and stated they will honour the bet/balance? Pretty standard affair from them to be honest and it's the email we'll all receive at some point! Mine came some time ago, paid out no probs.
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  9. 22/01/2012 11:19 #8
    draconyx
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    Discovered today that my account was closed back in August last year. Can't remember exactly what I was doing back then, most likely I just won too many Beat Victors without depositing very much!

    I didn't have a balance or any outstanding bets so there were no issues there.
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  10. 03/02/2012 18:43 #9
    jona_20017
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    Finally...

    Money finally back in Moneybookers account, 2 weeks and a gentle reminder later
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    Thanks Andy, musicbox, bella, munk thanked for this post
  12. 03/02/2012 20:47 #10
    munk
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    Thanks for the updates jona, good to hear you got it sorted.
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