Robbed by Circlebet
Circlebet took from me 1281 Euros, letting just my 200 euro deposit to withdraw in my account after i made a request for outpayment with full amount, obviously after i finished the requiered turn over. The reason for this is an unbelivable one, because i break a rule who was not a rule at the moment when i opened my account with them. The rule in case is by they saying -
"(i) placing single or multiple bets of a value of fifty percent or more of the bonus on any single game"You made a deposit to our sportsbook of €200 and your maximum stake should have been €100 for each bet and for
that reason our bettingmaneger have decided to cancel your bonus and winnings made by such."
When i opened my account (22.02.2013) and deposited, the rule was:
"Maximum stake per bet must be equal or less then the deposit amount." (200 euros in my case) - The rule come from the 200 euro 100% bonus terms and conditions."
They had a few and very rare replies at a lot of emails of mine like:
We apologize for not answering your latest emails faster.
Its impossible to monitor every single bet as they are being completed for T&C violation.
That is why this occured at the time when you tried to make a withdraw.
Since it clearly states that general terms of service apply together with the current rules it falls on you as a player to follow these rules.
To make it even further clear in the future we will lift this T&C to promotion section to avoid any unclearty in the future."
"I don't understand much. As i said, my first bets were 200 who left me no choice of winning, cause you add new terms (if you really added) in dicordance with what i signed up and you applyed retroactively to my account. Also, nowhere is written that i should follow everytime before i place a bet the new terms and conditions (thing that uncontiously did anyway -looking at terms frequently could i say and didn't seen the half of deposit rule - but if i was seeing it no chance of following, never heard of such enormities, it's just a THEFT really).
CircleBet reserves the right at any time change the conditions or cancel the campaign. - This rule from my terms
that i think you rely on is a standard one on all promotions and it reffers for your knowledge to your right to change the terms even if a promotion is dated to last a certain period of time and yes the new player should follow the new terms. Doesn't mean that the players who signed for other terms are do to follow it. It is my right to accept some terms or not and i accepted what i accepted -"Maximum stake per bet must be equal or less then the deposit amount." . As a result, a bookie could add some impossible to do turnover requirments anytime, act who by common sense, goodwill, legal and fair point of view could not be done. "Maximum stake per bet must be equal or less then the deposit amount.". - this is what i signed up with you for! I accepted THIS, and played respnsably.
It is understandable that any player who breaks the T&C will state his/her case that nothing is wrong in the way he/she acted. We can not have a player breaking the general T&C in this case you did break those general T&C that were implace when you activated the bonus.
We are not trying to create badwill or build a case of stealing players money.
The bonus money is CircleBet's money and any winning from it.
Stealing would be taking your original deposit.
We will not change our decision in the matter since we have the right according to the T&C to void the bonus and any bonus winning when you bet more then 50% of the bonus amount."
And my last reply - without an answer is:
"You're a bookie, a player deposit with a purpose - winning and winnings are his money by the time he achieved them and i dind't break the rule when i activated the bonus, the rule was "Maximum stake per bet must be equal or less then the deposit amount." not "50% of the bonus amount.". I have 1281 Euros seized. After i activated the bonus was none of my business how you change the terms, obviously the new ones could affect the new players who will or not to accept. You said 50% but you must be contient that you could bring any rule after a player signs that is impossible to achieve and by this act you basicly ruin it. Give me my money back, you got to understand that the justice is on mine side and you're doing that just because my money are in your possesion and you don't want to pay.
Give me my money back, 1281 Euros, i will write even to Santa Clause of what kind of "business" are you doing, Malta, Curacao, all betting sites and forums,Visa, Maestro, Mastercard, Skrill, Tain, Curacao police, Romanian police, i will write everywhere what you did to me, somebody have to help me to received my fair earned funds."
I already made a complaint about a two weeks ago to their licence (Curacao) and i didn't received any answer, at least an "we will be looking at your case" or an automated response. I writted to lga Malta and Sportsbookreview to, no answer as well.
I have seen on Sbr some similar cases with Pointcasino who are the same shit, same owners. Worse is that nobody seems
to have anything to do about this, cases alike are multiple and this Curacao fucks and their acquaintances continue to steal undisturbed. How this licenses are given and what importance they have? What's the deal with them? How could you take somebody money with a reason that don't last in any way and go away with it? Is frustrating! All this with support by big names like Visa, Mastercard, Maestro, Skrill and so on who get fees by transaction with these thieves.
This particular bookie - Circlebet doesn't even have the options to check your transaction history.
I know that a vast majority of bookies have the rule "we could take your money if we want" in their terms - well
is not legal nowhere. There are bookies not some "give me a donation" societies, even if they must think so.
Last to say, of course, i must admit my fault to, you could expect to some troubles with this unknown bookmakers, still, they shouldn't be able to do what they want with your's money - stealing them more precisley.
Thank you for any support, excuse my english and avoid these thieves.
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Hello, (giving my lack of knowledge on posting in forums especially when they do not own a full screen mode and the deformation of writing after I post especially when print screens are involved I will do some parenthesis between texts with bolded big letters to delimitate for best understanding of it, my English isn't the best either so I do what I could.)
I come back after a while with this issue with Circlebet, not much happened meantime, their answers were always the same, basically when they did answered speech was about a final decision that could not be changed under no circumstances disregarding with this all the arguments I bought in. At least in mihaitza's case replied with “Please come back to us if you have any questions” . [ TAIN STEALS ]
I admit also that I let the thing off for a while without following it anymore tired to talk about nothing, me and the bookie both knew that this was a theft not a misunderstanding or me breaching their rules, their attitude even if the last case was true was not right by any circumstances coming from a reasonable bookie [ WL SERVICES N.V. STEALS ]
I read on SBR that their management changed, continuously receiving promo offers from them ( who was not the act of somebody who will disappear soon, I could mention also the absence of many other threads complaining about them how I was expected to happen and not least a bad financial period of mine made me to reopen this beliving that I have a chance now. [ CURACAO EGAMING STEALS ]
So trough my new researches by reading more carefully the following post from my thread on SBR (A bookmakers with a big bonus € 200.) - mihaitza’ s one
BTW I have been banned for SBR forum for being a spammer even if I have only one post in there - this and with other users I try to open I am banned forever without reason don't know why.
"I've been lucky, this guys aren't thinking much when stealing, just come with a reason whatever, not really matter, in my case I owed proves (Skrill print) and luckly I got my funds back, now I see that was not a mistake. About 1300 disappeard from my betting ccount and they replied: Hi Player
We have to inform you that our sportmanager have reviewed your account and accourding to our rules for our Sportsbonus you have clearly violated it by wagering on:
Real Betis v Malaga - 1X2 - Real Betis (2.20) stake: €180
Evian Thonon Gaillard v Le Havre - 1X2 - Evian Thonon Gaillard (1.96) stake: €180
You made a deposit to our sportsbook of €125 and that should have been your maximum stake.
Our bonus rules states:
"Maximum stake per bet must be equal or less then the deposit amount."
Due to this fact we have no other choise than cancel your bonus and winnings made by this bonus and leave your initial deposit in your account.
If you have any questions please come back to us." At least they were right about the rules, but my deposit was 202 with fee and everything around 194 I send a print and in 3 or 4 days I got it back and eventually withdraw. Uhh.. ""Hi Player
please note that we had a minor error in our system and your account was mixed with our security check with another. You are correct that your first transaction to Sportsaccount was as you said and your bonus is now activated again.
Your funds will be restored to your account and we hope you accept our appologies.
We have added 10 Freespins into our Casino game " Soccer Challenge " for you as a minor gift for the inconvinience.
Please come back to us if you have any questions.""
I deduced that the exact same rule was opposed to both of us only in different ways, at him for breaking it (not true of course) at mine for breaking other rule when in fact this rule was on terms when I signed up with them. The rule were talking about is like in mihaitza description: Our bonus rules states: "Maximum stake per bet must be equal or less then the deposit amount.". I contacted him and found out that he opened his account just two days after i did. So in that time the rule was this like I mentioned in my first post, not what they say “"You made a deposit to our sportsbook of €200 and your maximum stake should have been €100 for each bet and for that reason our bettingmaneger have decided to cancel your bonus and winnings made by such." Or “We will not change our decision in the matter since we have the right according to the T&C to void the bonus and any bonus winning when you bet more then 50% of the bonus amount."”. [ CURACAO LICENSING COMISSION DO NOT EXIST FOR PLAYERS ]
Now, of course I have prints and I should thank mihaitza for providing me with those that demonstrate this. Other users who opened an account with them around 22.02.2013 could also confirm the rule - Maximum stake per bet must be equal or less then the deposit amount . The bookie could check this to by looking at other players history who took the promo then based on their stakes proportional with their deposits and do a fair assumtion. Sure, some of might wagered little stakes that qualifies for both rules implied but I doubt that the majority not tried to bust faster and consequently wagered max. Like was any doubt for somebody at one moment that this bookie is right, for me at least the cause is now clear based on facts and research. [ POINTCASINO CIRCLEBET NEDERBET NORDEANBET FALCONBET GOLAZOBET BOOKIES ARE ALL OWNED BY WL SERVICES N.V. USING TAIN AND REGISTERED IN CURACAO ALL OF THESE INSTITUTIONS ARE THIEVES!!! ]
They asked for a print at some moment of the terms by then, I belive I just copy pasted rules, still is not necessary giving the proves all over the internet. I opened my account on 22.02.2013 and found on several forums from internet the mentioned terms, I belive that this topic make reference to one of them also, threads who contains posts with the rules I opted in posted on 20.02.2013 two days earlier from the day I opened my account and I will provide screens with those either summed with Mihaitza’s case who opened his account after 2 days since I do it on 24.02.2013 the rule was opposed to him, the discussion about the veridicity of my saiyng is ended. [ BETNGO GR88 GEOBET BULLDOG 777 AND DEFUNCT MOOREGAMES WHO IS GONE WITH PLAYER'S FUNDS ALL USE TAIN ]
But for Circlebet all of this is not enough! I bring those facts to their scrupulous attention and after a meeting that lasted about a week with the CEO’s of TAIN , CURACAO EGAMING and the small businessman farmer who own WL SERVICES N.V. ( a company registered in Curacao) and probably his three busty daughters who may be the customer representatives, betting manager’s and failed whale’s fetish webcam chat girls selfemployeed or freelancers they agreed to the following conclusion: [ ALL CURACAO LICENSED BOOKMAKERS LOOK JUST FOR STEALING PEOPLE'S MONEY, THEY ARE MOBSTERS OR PILFERINGS BOTH WAYS THEY WILL ROB YOU AVOID THEM]
I am sorry for not getting back to you earlier.
We needed to run your case internally with the management and it has taken some time.
The person in charge for your case that also decided to swipe your account is as you know no longer working for CircleBet.
It is very clear you have broken the general terms and condition and we have no way of getting a solid feedback around the terms and condition for the promotion and if there was any other issues involved in your case from this person.
We would however like to find a solution to your case in order to make you happy.
We will reimburse your account with the amount that was swiped from your account which was €1284,36.
The money will be added as a very loose bonus with the following conditions.
The money has to be wagered three times in our sports book.
This means you will have to wager €3853,08
You are free to wager this money in any way you want in the sports book.
There is no restriction of maximum amount.
There is no restriction of which betting line you can or cannot use.
The bets has to be placed on odds 1,50 or higher.
We will set the wagering time for the bonus to 180 days which should be more than enough time to clear the wagering requirement.
Once you cleared the wagering requirement you are free to withdraw or continue playing.
If you agree to this solution we will activate this money within the next 24 hours after receiving an answer from you.
I refused of course, I don’t belive those guys have any intent to pay something and for what they offered me they have the “play for fun” option. So ultimately I made other proposition, namely to give me at least half of my balance of 1284 Euros back > 642 Euros, meaning that I give up at their bonus or could be considered like was never on cards or smth like that. This is still pending for some days, another meeting of CEO’s of TAIN, CURACAO EGAMING and the small businessman farmer who owns WL SERVICES N.V. ( a company registered in Curacao) should take place and we all know that this last forever.
[http://www.sportsbookreview.com/search/?q=pointcasino - POINTCASINO ALSO OWNED BY TAIN,WL SERVICES N.V AND "LICENSED" IN CURACAO ]
My answer to “It is very clear you have broken the general terms and condition and we have no way of getting a solid feedback around the terms and condition for the promotion and if there was any other issues involved in your case from this person.” –cannot be reproduced in here even If is considered that mostly 18+ people should be around. [MOOREGAMES > Invalid EGAMING OPERATOR LICENSE! - Was licenced in Curacao obviously. ] [ MooreGames closure, SBR Industry News video ]
Now I will post in the next post the prints of mihaitaza’s and mine or c/p’s if I cannot manage, i will add a word document with the same feedback that i forwarded to circlebet and in the next post i will present the attachements alone to be seen from the skies. Also my old username piticu is banned here for being a spammer even if i only have 1 post on this forum and is not spam at all, i hope is a misunderstanding but until i solve this with SBR i will post with this username. [But I'm sorry I only work here at support and the decision has been made from our and Tains management. I cannot change their decisions." some of the received messages from customer service] [TAIN DO THE RULES UNDISTURBED UNDER CURACAO’S WARM ROOF]
Last edited by piticu; 20/09/2013 at 16:48.
Can someone who reads this summarise please as it is rather long
Last edited by jon2322; 20/09/2013 at 18:08.
"Live as if you were to die tomorrow. Learn as if you were to live forever"
Scoop6 winner 24/03/12
I will do a resume later. Okay, being about TAIN CURACAO or those WL Services N.V. a full story might not be needed, their habits are well known already. But the guts and nerves of those whos employees might work on a commission for those swipes without any bookmaking, betting, rules or terms knowledge and randomly bring awkward reason to took your money, inpossible reasons, should be shown. I expect to be readed by the ones who will be tempted at some time to open an account with a Tain bookie and by the other authorities than Curacao who doesn't matter and is part of this mob. It's a theft in reality and the transaction are stored, every one of those was made by internet, the funds can't be lost, or if they are somebody will pay for it.
Originally Posted by jon2322
Now i'll try to upload the screens.. by c/p, this editor is to much for me at this time (very nervous)
ACCOUNT - piticu007 –Adrian Utoiu
Full terms that Isigned up for where where:
CircleBet will double your money up to €200 on your firstdeposit.
In order to activate this promotion enter the Bonus Code:sport100
On your next transfer from your main wallet to yourcasino/SB wallet.
Bonus: 100% up to €200
Terms and Conditions
Minimum accepted deposit to qualify is €10 and deposits upto €200 will be matched.
Bonus amount has to be wagered 20 times before withdrawalsare accepted.
Minimum odds in order to count towards the wageringrequirement is 1,95. Only one bet per match or market is allowed.
Maximum stake per bet must be equal or less then the depositamount.
Only one use of thispromotion is allowed per person, account, address, computer and IP adress. Wereserve the right to close any account that is deemed a duplicate account, andto not pay out any bonus or winnings to this account.
Bets placed on asian handicap, goal line and Baseball moneyline markets, both pre-game and In-Play do not count owards any rolloverrequirement.
All winnings as a result of betting with bonus money isconsidered bonus money and cannot be withdrawn until the original wageringrequirement has been met.
Bonus amount that has not been wagered within 14 days willbe deactivated and withdrawn from players account.
Bonus has to befinished before funds can be transfered from Sportsbook.
General terms and conditions apply.
Failur to follow theTerms & Condition can result in any winnings while playing with the bonusmoney and/or the bonus will be voided by CircleBet.
CircleBet reserves the right at any time change theconditions or cancel the campaign.
The english version of this Terms & Condition
This is the date when I opened my account with Circlebetlike is shown in the activation mail.
This is the date when my buddyfound on SBR forum where he posted in my topic opened his account – 2 daysl ater on 24 february 2013.
On 27 February2013 he received a mail from Circlebet REGARDING THE SAME RULE we’re contradicting about here where is obviously that this was the rule by then and also demonstrate that bettingmanager or who were made some wrong assumption, sizing funds easily. In here, the only thing he was right was that RULE! The player got away because he provided some print where it shows that he deposited more than 125 by Skrill, the players from Circle do not benefit of this compulsory vantage of transaction history, and do found out after opening heir accounts.
(like I wrote to Circlebet)
gamblerm opposed rule.jpg
I think these are enough for demonstrating my justice!
Now the guy has been so kind and even provided me with his Skrill prints that shows how lucky has been to receive his money and his bets were like mine with the stake up to deposit amount! I will post screens with betting history to of both of us, and other proves.
gamblerm money received print.jpg
Now, the betting history.
2. My Betting history prints:
And another two prints, dated on 19-20.02.2013 two days earlier from when I opened my account with Circlebet!
terms from Rpoints 20 FEB.jpgfrom wettpoint forum 19 Feb.jpg
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POINTCASINO CIRCLEBET NEDERBET NORDEANBET FALCONBET GOLAZOBET BOOKIES ARE ALL OWNED BY WL SERVICES N.V. USING TAIN AND REGISTERED IN CURACAO ALL OF THESE INSTITUTIONS ARE THIEVES!!!
I concur with the above posters posts / views. I had a similar experience, they promised to reopen the cold cases etc. but just give me the run around. Please learn from our mistakes
A wise man told me don't argue with fools, cos people from a distance can't tell who is who ~ Jay Z
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Incidently I got a reload bonus from Circlebet today. I have always been paid by that group but it is an accident waiting to happen and I have not taken them up on this latest one. I may do tomorrow if I am feeling brave but it is a little like picking up pennies in front of a steamroller.
Have a plan and stick to it
i got a 50 percent reload to 100 euro from pointcasino yesterday but on strength of the comments on this thread i'll avoid. Shame as i could do with some profit this month.
Point Casino have tried various compromises, all that include me depositing €200 at a time, getting a €200 reload with something like 6x d+b, maximum contribution of €100 per bet; any bets over that €100 and doubtlessly they would confiscate as they did originally.
I think it can be fine so long as you stick stringently to the terms and the month isn't February when they cared not if you stuck to the terms or not. I personally would just avoid though; but if you do go in, mugging probably the way to go as my lesson as very expensive.
A wise man told me don't argue with fools, cos people from a distance can't tell who is who ~ Jay Z
Paid a 4 figure sum after 2 or 3 days. Note that fees are 3% so underlay is essential!
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