Just had a quick look to see if they are adding staff to the workforce to process these withdrawals due to their ever growing customer database..
Nothing at all.... Surely if they are 'growing' then they will be looking at bringing in more staff no?
Sorry to say, but it's beyond unlikely that you'd get any kind of recourse from your card provider/bank. Been there, got the T-shirt.
Originally Posted by NEWMAN2930
I just got this email
My withdrawal was to Skrill so no bank account is involved. They are making this up as they go along.
Good Afternoon Mr xxxxxx,
Thank you for contacting Bet Butler. Please accept my apologies for the unsuitable length of time for my response. We have received a high volume of customer enquiries and this has caused for the delay response.
After reviewing your account I can see that your payment will be processed by the close of business on 02/05/2014. Once this has been processed please do allow upto 48-72 hours for this to arrive in your bank account but this may vary dependant on your bank.
We would like to thank you for the patience which you have shown through this frustrating process.
Should you require any further information please do not hesitate to contact us.
Post Thanks / Like
thanked for this post
Course they are I rang them 25 times monday, 15 times tuesday and eventually got through tuesday. How do they think they are going to be able to keep trading if they dont answer emails or the phone! One person could go through the emails alone in an hour and reply to them. When I worked in accounts and there was no money to pay creditors I dodged calls too lol
I wouldnt mind if they would just stop lying and say we will update you each monday, dont give people dates you are going to pay and dont bother paying.
Just had £1900 paid into my account so it appears that they have come good !
Safe to say though I won't be betting with them again though !
30 Apr 14 BET BUTLER CD 0227 DEB 1,900.00
happy days on getting your 19000
- i got an email from their accounts team
I believe that you have now been paid.
Hopefully money goes in at bank closing and he wasnt refering to the 20 & 30 they paid me on monday
Did you manage to email their accounts team directly?
Originally Posted by colm_mc
Received approx £650 in two withdrawals today. Both to debit card.
Requested them both mid March, will update when I can access the site on mobile at the minute.
Got a letter in the post approx 2 weeks ago and around the same time I sent a chasing email to which I had no response.
Totally unexpected as I had pretty much written the money off.
Just checked and my money £675 was paid into my account and safe to say I will never bet with these jokers again. PHEW
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