I've just rang CS and they tell me that my withdrawal (ordered last April, 3rd) was processed yesterday and I'm supposed to receive it in my Bank account by tomorrow. I will believe that when I see the amount in my account, cause I received an email a couple of weeks ago with same promise and still waiting.
well blow me down, they did pay me today, im still in shock I didn't think I would ever get it. its been a long and stressful 3 weeks.
I don't know if it was me spamming every single twitter post and contacting watchdog that got me paid but I would advise anyone else to do the same on twitter and maybe they push u forward a bit as its not good for them.
I will never use them again and ive already closed my account. I do hope they go bust but I would feel for anyone who would lose money in their accounts
I will keep viewing this forum and see if it carries on. I also sent this page to watchdog so hopefully they will look into them.
good luck all !!!
Nice to hear there have been some payouts.
Unfortunately I'm still waiting for my withdrawal from 23rd April (which was actually the 2nd request after betbutler reversed the original withdrawal made on 3rd April incorrectly).
Fingers crossed I get paid soon.
In the mean time I've made all my outstanding bets with butler (mainly on the world cup) into punts by reversing out the lays. If they hit i'll chase for the cash but not risking tying up more float here.
Seems withdrawal issues aren't the only betbutler problem, they're also not settling winning bets on time.
Can someone Tell BetButler that Manchester City won the Title? - Matched Betting Blog
Surely everyone has settled Manchester City league winning bets.
That price cant be right! City 1.8 to win the league! They were at best 1.11 on BF before the Villa match.
Last edited by manuski; 13/05/2014 at 17:48.
I finally received the amount in my Bank Account. It's been about seven weeks, but for me this nightmare it's over. I'm going to close my account with them, I don't wanna hear about this company anymore. I hope all you guys can receive all your outstanding withdrawals.
Of course, I will continue active in this forum and tweeting about this scam bookie.
Good luck everyone!!!
It's Andy's bet and account.
Originally Posted by manuski
Mistake or not it appears that CS have been useless again.
Got paid today. Sweet relief. :-)
You can add me to your list of customers that this scam bookmaker havent paid out.I made a withdrawal request of £550 on 6th April to visa debit card.Still not received.I have made many phone calls,none have been answered.I have probably sent around 15 emails.All but 2 not replied to.I got one reply by Zen Gul who said my acccount needed verified.I had already sent verification documents a few weeks earlier but sent them again.Zen Gul replied over a week ago saying my payment would hit my bank in 5 working days at the most.Surprise,surprise,no money received.They are thieves and liars.The gambling commission should have sorted this out months ago but they are hopeless.I complained to them but their reply didnt really say anything.They need to be in there looking at their financial position.I reckon they will go bust and not only will people like me,not receive their money,but also they will not pay out people in the future.Even though I might well lose my money,I think they need to have their licence suspended and the useless Gambling Commission will realise this in hindsight.Do NOT bet with this company.Hard enough to make money from gambling without the bookmaker stealing your money
3 weeks.Thats an instant payout by their standards.I have been waiting 6 weeks and I think there are quite a lot of people who have been waiting longer.Well done for getting your cash from them#rickman gets blood outof a stone!!
I would urge everyone that hasnt been paid to complain to the gambling commission about them.They have been to their offices once but havent done anything so more people need to complain so they take it more seriously
Last edited by munk; 14/05/2014 at 10:37.
Reason: merge posts
Just a quick update....after 7 weeks I eventually received a payment today from Betbutler....although my withdrawal was for £1089 they sent me £989? I surmise they have taken £100 off me as the winnings were from a £100 Freebet. Although I already factored this into my withdrawal (won £1189 and withdrew £1089).
Logged back into my Betbutler account and withdrew remaining £100...will let you know if I get this and when. There's no chance I'm betting again with this mob after this ordeal.
After approx. 30 emails, a few phone calls and ID sent on 7 occasions at least I got most of my money back.
Good luck everyone who is still owed money...slowly but surely it looks as though this mob are paying out.
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