As i said previously my partner has been waiting over a month and she received an email today from them saying that they are going to try to get her withdrawal sorted but very conveniently the cs adviser Krishan Bulsara is going on annual leave and will not be back until 01/06/14 and has given her the accounts managers email which is at betclearer. The name and email they gave her is Chris Norman email@example.com For folks who do not know, betclearer is in the process of winding up, the following link is the Companies Court Winding Up List 31.03.14
Companies Court Winding Up List 31.03.14
Scroll down the page on the above link and you will find the details which are listed as follows,
So my opinion is that it is just a matter of time before bet butler goes.
On another note i just hope that everyone gets some or all of their funds back from these rip off merchants.
Last edited by munk; 23/05/2014 at 18:06.
Reason: merge posts
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Hi.I have received my £550 from bet butler yesterday,so you can mark me as having been paid.Looking at your table it seems most people are being paid,albeit after a ridiculous amount of time.There are probably also some people that have been paid but not let you know on this site.For people still waiting,I would keep contacting them by email and threaten them with legal action for breach of contract under the 2005 gambling act.I think they are obviously having massive problems but I think you will get paid eventually after a lot of emailing and stress.When you get your money,close your account with them immediately
Betclearer filed their accounts on 7 May so were removed from the winding up list.
The accounts obviously look horrendous but that was as at 31 March 2013 so that was over a year ago, so already well out of date.
(1.5m operating loss - maybe some of this went to B Butler though, who knows)
Bet Butler is now listed for striking off so their accounts will need to be submitted soon
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Late accounts = Striking off. Winding up normally used by creditors that cant get paid. So it would suggest that Betclearer has paid off, or made suitable arrangements with its creditors. When Butler submit their accounts they will also be in the clear.
Beating Bookies since March 2006
I was very surprised today to notice I have finally been paid the £500 bet butler owed me since early April. I pretty much phoned every day for the last 2 weeks but don't know if it helps may just be in a queue of people.
First time ive posted on here just to let people know, ive just received £450 from betbutler my withdrawal was first requested on 6th march ...... is this a record???
Received my £150 ish withdrawal on 23rd May having waited since mid March.
Will never use these clowns again.
I have put in a new withdrawal request today for just over £100. Will see how long this more recent one takes and also is it before anyone else already in the queue.
Have a plan and stick to it
Havent wrote on here before but after i found these threads, It speared me on to turn up the pressure on BetButler ..
I made a withdrawal request on 05/05/2014 one for £900 and one for £1100 on my account.
*****@facebook.COM (as i have explained and requested to change to this email as Facebook no longer allow you to send emails-but no one at betbutler seems to listen)
It has now into week five and still no sign of these funds, i have done as you asked about verifying my ID, i have rang over forty times mostly with no reply or the times someone has answered to fobbed off and told to be patient! I have also sent over fifteen emails with no reply! I have decided to look into this, found a link and discovered im not the only one who has had this problem.
Betbutler - payout complaints thread
Any ways as you can see i have copied the gambling commission into this email and also my local newspaper (Newcastle Chronicle) who im pretty sure would be interested in this scam. I hope this can be looked into and at least one reply can be dug out from some where.
I dont understand how you can take peoples money and now pay out when they win?! Your withdrawal times states 5 working days im now on day 29! with no sign or hint when i will receive this!
Your staff that answer the phone have no way of contact the funds department except email, which when i was talking to them they even said that they don't even get answers from emails sent, anyways im sure i will be ringing again tomorrow as the supervisor promised to call me before midday, but im not holding my breath, this will not go away.
I FINALLY got a scripted reply
After speaking to our accounts team I can confirm that your withdrawal has been processed. Please do allow up to 48-72 working hours for this to arrive. Please note that this can arrive at anytime during this period but this does depend on how quick your bank accept the transaction.
On behalf of Bet Butler I would like to personally issue you with an apology for the delay in processing your withdrawal.
I assure you that this delay is not a standard Bet Butler procedure and that we always aim to get all payments sent on the timescales provided on our website.
If you have any feedback which you would like to provide regarding this delay please do not hesitate to contact us and we will pleased to hear your feedback.
I would like to also issue you with a very big thank you for your time and patience whilst your account was brought up to date.
I hope my response has helped, should you require any further assistance in the future please do not hesitate to contact me or the customer service team and we will be more than happy to assist.
I had fun replying to them...
About time do you not think? But i still dont believe this, as ive been emailed this before on the 15th may .. any ways if the funds are not their within the 48-72 working hours (as stated), i will be including The Sun Newspaper in these emails, and the link i sent to you yesterday, im pretty sure Betbutler could do without the negative press ... but on the other hand im sure the sun would LOVE to run a story about a bookmaker not paying out winnings! Just incase you have a few spare minutes ill link you again to the thread ... Betbutler - payout complaints thread
Alot of happy customers, as you can see (JOKE) .. Anyways we will see if the promise is kept!
(oh and by the way i have had an email back from The Chronicle - Ill leave it on the back burner to simmer at this moment)
GOOD LUCK TO ALL YOU PEOPLE WAITING - I will update in 72 hour .. But i have been told it has been processed before ... We will see.
Spoke to my friend today they were paid £500+ owed it took 10 weeks total.
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