Hats of to you David for going down there and speaking to Chris Norman. However, they keep coming up with excuses for all the delays. One minute it is lack of staff, then it is a computer program problem, and now it is the customers with their I.D.
I'm afraid you have been fobbed off as well. Don't worry, it happened to me as well.
I have given all correct I.D as instructed by email and when on the phone to them. After weeks of waiting for my money, they said one of my I.D. now needs to be in colour. After more weeks of frustration, emails unanswered and phone calls (fobbed off) they said a code will be sent to my address to prove I live there. This will be the final I.D. check and my money will be released, Krishan promised me. I got the code and put it into their website as instructed, code accepted, Hurrah. Now I should get my money within 5 working days. I waited and waited, no money. Krishan said, hold on and he will talk to the accounts manager. Accounts manager in meeting. He will phone me when out of meeting. No phone back. Happened a few times, always in meeting, no phone back. I have given them much more than the normal amount of acceptable I.D. My code accepted. This is 3 months of dealing with them just to get a withdrawal. Now they want more I.D.
They have been using every kind of delaying tactic you can think of. They have given me endless false hope and promises.
Despite what Chris Norman told you, I think they are in money trouble through losing most accounts with bookmakers. I think they are laying bets themselves. I think they are robbing Peter to pay Paul. I think they are choosing who to pay now, and who not to pay now, possibly based on the amount. I am in the not to pay category.
It's an absolute disgrace.
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Add my name to the list please.
I requested a withdrawal of £253 by card on 18/06/2014. So far, I've heard nothing.
I've tried calling them a couple of times, but they haven't bothered picking up the phone.
Ideally we need somethig in writing as they can say whatever they want in person.
Fact remains they say only a minority are experiencing pay issues who should contact them to have wirhdrawals processed immediately and then they fob you off.
I'll be getting the police ref later to use, as well as leaving negative reviews wherever BB is mentioned.
I've kept an eye, out of interest, on this thread and it's development over the past few weeks, despite getting my 4k out of them without waiting too long (2 weeks or so after each withdrawal was made I had my cash). I realise earlier in the thread there was suspicion of people being BB 'shills' - I have had email contact with David from the GT and others from this thread on twitter and am most definitely not a shill!
I got paid out primarily, I believe, because I made myself an absolute pain. I would hope those of you still waiting on money are badgering William Rollason (email@example.com) and especially Chris Norman (firstname.lastname@example.org) - my repeated emails to Chris led to him sanctioning my pay out. To get rid of me I suppose; he must have hated me by the end of it but who cares.
I would echo what David said about making sure your ID ducks are in a row, although I also think it's a total red herring and disingenuous of Chris Norman to suggest that is what the issues are. Clearly, given their performance over the ,past year at least, they have severe and consistent cash flow problems (borne out by their publically visible accounts), a tiny, disinterested, incompetent workforce and appalling infrastructure.
They do have money though - they signed a deal a few weeks ago with a developer in the US to create them an app (Consorteum Holdings (CSRH) to Develop Mobile App with Bet Butler Limited | The QualityStocks Daily Blog for Micro-cap and Small-cap Companies), with the terms of the deal including an up front payment (which ought to have been paid to those who are still owed money). So unless they are totally deluded, which is a possibility of course, they don't think they are going under. Totally bizarre behaviour from them though, they have effectively destroyed their own business' reputation in a few months.
My advice is as follows: stay calm. Forget Chyrise, Krishan, Zen, Cameron and the other 15k a year customer service drones. Start making yourself a total nuisance with the directors listed above. Send several emails a day, one an hour if need be. Point out that if a company is unable to pay it's liabilities as and when they fall due then it is trading whilst insolvent, which is a criminal offence and bears a possible prison sentence for the directors. Google the directors, they have other business interests. Start emailing them. Email consorteum holdings and ask them their thoughts on BB. Start playing dirty and calculated. By following the above pretty much everyone in the syndicate I am part of got their funds out of BB eventually.
Hopefully you lot do too.
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Steve I think I speak for all those waiting for funds when I say a massive 'THANK YOU', here's hoping we all follow the advice provided to the same outcome.
No worries - I hope some of those like Grizzly and AMoore don't think my post sounds patronising because I know both of them are waiting for large sums, for a long time, and have court judgement etc, as I say it just seems like a totally bizarre situation and a ridiculous way for BB to behave.
Originally Posted by Luckychap
I think and hope you will all get your money and if I can be of any help to anyone let me know.
Hi... First post here as I am owed money and have been reading with interest. It's only 350 which isn't a great deal in comparison to some but I could really do with it out. I got an email today after speaking on the phone confirming that my payment has been processed. Is it likely that I will now get my money or is this another delaying tactic? Never been asked for any I.d
Thanks for your post Steve. The point about "trading while insolvent" could be very important here. If this can be demonstrated, then the corporate veil is removed, and the company directors become liable for the debt. It would appear to me from the company balance sheet, and their obvious cash-flow problems, that the are in fact insolvent.
I didnt want to say this, but common business practice is to have Directors, I.E Wifes, sons, daughters, grandparents registered as Directors in a company. Has anyone bought there records? Its £2 from companies House.
What I am saying in the above, is that when a company folds, the people who pull the strings, Andrew Hosie, Chris Norman etc, arent liable as people who have probably never set foot in the place, get banned from being a Director. I think its 5 years?
So an 88 year old can be Director, sat in a retirement home that just signed a piece of paper!
Its like getting a zoo keeping ban without every having interest insetting foot in a Zoo!It means nothing. This is how people get away with dissolving a company without repercussions.
My thoughts are though, there must be some kind of Directors guarantee. Say when this BetButler was set up, if someone won 20k on the first day of betting, they would have to prove they could afford to pay the money out. Otherwise, anyone could just set an bookies up!
I fear there is some logic that they are waiting to rob peter to pay Paul. These special offers and such are hopeful of people losing bets to pay the likes of us on this thread, and so the cycle will continue. We probably havent been paid due to them using our money to pay the bloody wages of the staff/ rent etc!
Unfortunately, it may be pot luck in the next week or so, if we believe they will fold after the World Cup, as to which of us gets paid. We are in effect hoping that other people "Bet" for some kind of payout and thats horrible thing to say. It shouldnt be like this but here we are.
Indeed. I haven't said much about the other thread concerning legal action as I am sure people have taken their own advice etc.
But they do have funds, they are demonstrably diverting them elsewhere with this app deal, they are consistently obstructive and unreasonable with their demands for ID; it's not as cut and dried as 'our money has gone with no chance of getting it back' IMO.
Plenty of avenues to explore for those still waiting for pay outs; I would start by getting one of these CCJs rolled up to the high court and get it enforced by a HCEO. Best case that panics them into paying out, worst case it starts to unravel for them and everything is brought to a head.
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