I'm new to this. Tried to log onto BetButler and got the message they are being taken over. Same on the phone line today.
23/03/2014 N/A WEB-2766680 Payment/Receipt-Skrill Credit Card Withdrawal Withdraw to Skrill. Status: Pending, Amount: 200.0 £0.00 £200.00 £0.00
Originally Posted by David
27/03/2014 N/A WEB-2810396 Payment/Receipt-Skrill Credit Card Withdrawal Withdraw to Skrill. Status: Pending, Amount: 450.0 £0.00 £450.00 £0.00 - - NO
07/04/2014 N/A WEB-2897120 Payment/Receipt-Skrill Credit Card Withdrawal Withdraw to Skrill. Status: Pending, Amount: 1000.0 £0.00 £1,000.00 £0.00 - - NO
I still have not paid one penny.These are scary freaks !!
Bye Bye Butler. Lets hope whoever takes them over, will pay off all the debts to players
Beating Bookies since March 2006
well, at least something is happening...
BetButler is currently unavailable.
The Board of BetButler Limited has been approached by a third party regulated gaming business to acquire the customer database, including all balances and pending withdrawal requests, of the business. This process will take some days to complete. If you have any questions please email firstname.lastname@example.org
and your queries will be answered.
A further announcement will follow in due course.
I got last excell/csv with pending withdrawals days ago, so this should be enough proof for whoever is new owner.
Originally Posted by David
David, as I mentioned before, I have given them every I.D. in every form they have asked for, sometimes it's been the same I.D., but in a different way, sometimes even more I.D. It has all passed in the end, and yet they still found reasons not to pay. When you had your talk with them, you were given excuses, regarding lack of staff etc etc, and they painted a rosy picture regarding payments to punters from then on. They did start to pay more people, probably with the World Cup money that came in, but they also still refused to pay a lot of us, especially if you were owed a larger amount.
I just pray that the Gambling Commission are trying to make sure that we get our money, if BetButler survives.
Understand a lot of people had completed the ID verification, we've just tried to walk the line between helping and hindering the situation and only passing on verified information.
Originally Posted by Bumble
On that note, the reference point on the BetButler homepage, momaco.co, appears to have only been registered on Friday Whois momaco.co
We've contacted them and had no response. Expecting an update from the Commission today, but probably not with any new information. And we're also still working on our BetButler contacts.
Any information we get will be posted here, and we just have to hope there's a positive resolution to all this.
This just in from the Gambling Commission on BetButler
We've asked whether they took this action before BetButler closed their doors on Friday or just today, awaiting a response.
The Gambling Commission has decided to suspend Operating Licence No 025718-R-307661-009 (Bet Butler Ltd) because we are concerned about the licensee’s suitability to carry on the licensed activities. The review of this operating licence continues and we will not be making any further comment at this stage.
Either way, takes an awful lot for Gambling Commission concerns to be turned into action. Customer concerns (of which there are now 72 pages on this post and more on the Small Claims Court thread) don't seem to translate into protection from the regulator.
We've also been given an introduction to the BetClearer CEO William Rollason, and have had contact with Chris Norman as well. Hoping to get enough details together to publish something more useful soon.
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thanked for this post
email from Chris Norman
I am afraid that Betbutler have suspended trading.
Please monitor the website for further information.
I received the same email from Chris Norman today. I have been trying to contact him for more than a month now and he decided to reply only today when the Bet Butler page is down. Strange!
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