Thank you for your updates on this.
I am suspicious that William Peter Rollason (d.o.b 29/11/1960) of BetClearer is the same William Rollason who was a director of Farepak which collapsed in June 2006 taking many Christmas savers money with them.
European Home Retail - Wikipedia, the free encyclopedia
According to wikpedia they share the same date of birth.
William Rollason - Wikipedia, the free encyclopedia
This William Rollason was fined £15k with a further £50k costs by the Financial Reporting Council in 2013 (the wheels of justice rolling exceedingly slowly.
William Rollason was also a colleague of a certain David Cameron when they worked at Carlton communications (not of huge use but surely of interest to Private Eye)
You have to wonder how the Gambling Commission took so long to suspend the license and whether they considered William Rollason a fit and proper person under the 2005 Act.
Surely this can't be circumvented by having a wholly owned subsidiary with different directors.
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Article in the Racing Post today. Nothing much added to what we already know, except they assured customers that existing balances will be paid - although they always say that.
They didn't say who was taking over BB.
Below is only available to racing post members - I'm not one of them
Last edited by kwazulunatal; 02/09/2014 at 17:38.
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I'm owed over £300 from betbutler. Withdrew it last saturday and still no sign in skrill. I only placed 1 bet, then read horror stories so tried to get out. Looks like i'll never see that money again, syphoned into the directors skrill no doubt!
Hi Betbutler didnt pay me 150 pounds . I made my withdraw 3 months ago maybe more . I cant tell you exactly because they suspend all Bulgarian accouts and since then they are lying us write to this department , to other department . I cant log in my account at all. All Bulgarians too.
Latest statement from the Gambling Commission
So in summary, they can't help, but concerns have been noted and they've asked BetButler to talk to their customers once in a while.
The Gambling Commission is carrying out a review of BetButler's operating licence under section 116 of the Gambling Act 2005. On Monday 1 September we suspended BetButler’s licence because we were concerned about its continuing suitability to provide gambling facilities.
Whilst we are aware of the difficulties that BetButler customers are experiencing in withdrawing money from accounts - and appreciate the distress this may be causing - the Commission is unable to help customers obtain any money they may be owed by Betbutler
However, we have noted customer concerns in the context of the ongoing licence review.
We also know that customers are finding it difficult to communicate with Betbutler; we have drawn that to the operator's attention.
Been a week since BetButler closed, has anyone heard anything else?
Originally Posted by David
How do I go about raising a motion to dissolve the Gambling Commission since they are not fit for purpose?
They have no power to do anything and hide behind section 31 (prejudice to regulator activity) and section 43 (prejudice to commercial interests) of the freedom of information act.
Is there any way I can see who works there and what their salaries are?
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You may recall when Canbet went under we set up a gov petition to ask whether they were fit for purpose. Of course nothing came of it (200 signatures didn't quite reach the required 100,000 for a question to be asked!) and since then they've actually gained more power over UK betting.
Originally Posted by horsekeeper
As for salaries, might not be bang up to date but they do need to publish certain information (notably anyone earning more than £100,000 per annum. Check out the cabinet office disclosure docs. From them it appears to be about 90 person head count, but elsewhere on the site it says 250+. Strangely, given there should be an influx of extra operators to regulate, they're not currently recruiting.
If you contact them, directly or through the normal complaint procedure, you will receive the same statements about BetButler that we are passing on.
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wonder if there will be more 'betbutler/canbet bookies' after new gambling legislation in UK - gambling commission is useless.
The only thing you can do is complain to your local MP, who, unless they're vaguely interested in your case for some reason (ie more than likely not... but you might for some reason find your MP's interests do coincide with yours here and they will provide more than the basic 'lip service') then they won't be able to do much about it - at best they'll forward your complaint on to the regulator and ask them for a response... which will just be the same kind of woolly excuses as we've seen in the GC press releases so far.
Unfortunately it's the same with many government regulators in the UK, you really have to wonder what the point of some of them is when they do so very little to justify their existence. They seem to be quangos that exist solely to keep Westminster bean counters in a job or provide a golden parachute landing for failed industry executives... or vice versa, revolving door policy etc... or as a way for government to say 'look, we are doing the right thing, we do care...' when in fact it's mostly smoke and mirrors to 'hide' the real reason for some policy or other being in existence (eg in this case the GC is there as a 'smoke screen' to give the impression that the government does care and is interested in the safety of UK citizens, when in reality the GC is next to useless and really only in existence to justify tax raising policies).
I had a very similar problem to this when a financial institution shafted over its investors... I tried to pin the FSA (as it was then) down for answers as to why they'd sided with the company instead of with the customers. They (the FSA) valiantly fought tooth and nail... .... to ensure that the financial companies that were in the wrong got away with as little inconvenience as possible, leaving the customers to just accept what was a pitiful excuse for recompense given the situation - the compensation deal was actually negotiated behind closed doors, with only the finance companies involved, and then the customers were just told to take it or leave it with no other comeback at all other than to pursue them in court (which is actually only just starting now some 5+years after things fell apart).
Absolutely outrageous the way the FSA handled that case. I took the issue to my local MP and she just forwarded the concerns on to the FSA, which I didn't ask her to do at all and in fact was quite annoyed about really given it was an utterly pointless / mealy mouthed response that they responded with - what I really wanted from her and asked her for was for her to support a motion to force the FSA to change the way compensation was dealt with in this case.
This situation with Betbutler/Canbet etc and the GC is very similar in so many ways, the regulator is again absolutely untouchable or unaccountable for what's gone wrong, despite having failed the customer and having apparently on the face of it sided with the company that was in the wrong. I actually think the GC might be slightly less culpable in this case than the FSA was in the other financial case - in that case the FSA knew the full scale of the problems of the financial company quite some time before they eventually went into insolvency, but in the interim quite a few new investors had invested even more money into the company (whereas if the FSA had acted quickly to shut them down as soon as they realised what had gone wrong, those investors would not have invested and saved their money).
In this case the GC just seem completely inept and ill equipped to operate with any efficacy - both on a theoretical/conceptual level, and on a physical 'boots on the ground' level. How on earth the government expects them to deal with what should be an influx of new licence holders once the regulatory changes come in later this year is beyond me. Basically, they won't deal with it at all and just carry on as they are now, praying that their licence holders don't screw their customers over. They will still have zero powers to investigate companies thoroughly before it's too late and the first time any customers will know anything about it will be when they suddenly stop being paid.
The facade of the UK being a safely regulated country for gaming will slowly but surely slip away unless there are some serious changes to the way the GC is run (if it's anything like the FSA debacle then they'll probably stick with a name change - "Gaming Commission" anyone? ... You heard it here first ... ).
Last edited by munk; 19/09/2014 at 16:16.
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Has anybody actually received any response from the email firstname.lastname@example.org that is shown in the Bet Butler page right now?
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